Demo

Human Resources Assistant Manager

State of Massachusetts - Holyoke Veterans Home
Holyoke, MA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 6/9/2026

The Massachusetts Veterans Home (MVH) at Holyoke is actively seeking a Human Resources Assistant Manager to join their team!

At MVH, the Human Resources Assistant Manager will be pivotal in enhancing recruitment, onboarding, and employee relations. This role will work closely with department managers, EOVS HR, and staffing teams to streamline vacancy filling and employment transactions, ensuring compliance with Executive Branch and internal policies.

This role will be provide various human resources related support including serving as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager, ensuring compliance with all Statewide driven initiatives (such as GIC open enrollment, EILB, changes in SSTA, etc), collaborating with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies, develop and implement internal policies and procedures in alignment with organizational policies (including change management initiatives), serving as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations, training and support to managers and employees on HR systems, policies, and procedures, keeping up to date on changes impacting current procedures and ensure compliance across the agency as well as participating in labor meetings. Their role also extends to miscellaneous duties to support the goals of the Veterans Home at Holyoke.

DUTIES AND RESPONSIBILITIES:

  • Serve as point of contact for HR administrative support at the Home for all staff in coordination with the HR Manager.
  • Provides administrative support by processing personnel related transactions and maintain accurate and up to date information in our HRIS system.
  • Work collaboratively with the Employee Service Center, Central Office Human Resources, and HR Manager to problem solve, relay and explain to employees changes/updates in SSTA, educate time approvers, troubleshoot payroll and benefit issues. Ensures compliance with all Statewide driven initiatives such as GIC open enrollment, EILB, changes in SSTA, etc.
  • Collaborate with department managers and HR teams to track and fill vacant positions, ensuring adherence to internal and Executive Branch policies.
  • Manage job postings, salary determinations, pre-offer activities, and onboarding tasks, ensuring efficient execution both within and outside of MassCareers.


  • Develop and implement internal procedures and practices in alignment with organizational policies, including change management initiatives.
  • Serve as a resource for staff on HR-related procedures, processes, and programs, including Benefits, Leaves, Payroll, and HR Operations.
  • Identify training needs; provide training and support to managers and employees on HR systems, policies, and procedures.
  • Keep up to date on changes impacting current procedures and ensure compliance across the agency.
  • Participate in labor relations meetings
  • All other duties as assigned


    SCHEDULE
    :


  • This is a full-time (37.5 hours/week) position working Monday through Friday working 8:00am-4:00pm
  • Note: This is 24 hour/7 days a week long-term care facility and as a result, the MVH at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need.


Preferred Qualifications
:

  • Four years of professional experience in business or public administration, or a related field, or an equivalent combination of education and experience.
  • Strong organizational skills and the ability to multitask in a dynamic environment.
  • Excellent communication skills and the ability to handle sensitive information discreetly.
  • Experience in a healthcare or veterans' services environment is a plus.
  • Experience in a unionized environment.
  • Knowledge of personnel practices, rules, and regulations.
  • Ability to interpret documents such as collective bargaining agreements, labor agreements, and management HR handbooks (i.e. gray and red books.)
  • Proficient in Microsoft Office to include Word, Excel and Outlook


    About The Massachusetts Veterans Home at Holyoke:

    The Massachusetts Veterans Home at Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth. The Veterans’ Home is staffed by approximately 330 administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel. The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future. Our mission is to provide “Care with Dignity, Honor, and Respect” to our Veterans.

    Learn more about our important work: http://www.mass.gov/hly


Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.

III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

V. A Doctorate degree in a related field may be substituted for the required experience.

PRE-OFFER PROCESS:

For BU and MI-MIV

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.


For Management MV-MXII

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Administrator IV
Primary Location: United States-Massachusetts-Holyoke-110 Cherry Street
Job: Human Resources
Agency: Holyoke Veterans Home
Schedule: Full-time
Shift: Day
Job Posting: Apr 8, 2026, 8:12:18 AM
Number of Openings: 1
Salary: 75,714.27 - 116,389.58 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Ramanda.Morgan@mass.gov - 8572864182
Bargaining Unit: M99-Managers (EXE)
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes

Salary.com Estimation for Human Resources Assistant Manager in Holyoke, MA
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