What are the responsibilities and job description for the Human Services Coordinator II position at State of Massachusetts - Department of...?
The Department of Developmental Services (DDS) is seeking candidates for a Human Services Coordinator II for the Merrimack Valley Area Office in Lawrence. The Human Service Coordinator II position provides supervision, support, consultation, and orientation to assigned Human Service Coordinators. The incumbent will help coordinate and facilitate the development of Individual Support Plans (ISPs).
Duties and Responsibilities: (these duties are a general summary and not all inclusive.)
- Assigns and monitors cases to Human Service Coordinators and participates in Area planning, policy development and resource allocation activity.
- Reviews and monitors the planning process; serves as liaison for individuals entering the Department of Developmental Services (DDS) system and compiles, maintains and prepares individual’s statistics and resource service data.
- Oversees special projects as assigned and coordinates and facilitates the development of an Individual Support Plan that incorporates a broad spectrum of individual needs, skills and desires.
- Provides direct advocacy in human, civil and legal rights and arranges or organizes DDS-funded and generic support services in response to needs of individuals.
- Participates in training role, including field inter-agency and provider training.
- Oversees the service coordinator’s monitoring of the implementation of individual services provided and maintains regular and consistent contact with individual/guardians, service providers and families as indicated.
- Arranges or organizes DDS funded and generic support services in response to needs of individuals and provides information and referral to and from state agencies, service providers, private vendors and clinical professionals.
- Maintains individual records and ensures complete and accurate information including compilation and preparation of case statistics and resource/service data.
Preferred Qualifications:
- Ability to develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with individuals with intellectual and developmental disabilities.
Please Note:
- Full-Time, 37.5 hours per week.
- Schedule: 8:45 AM-5:00 PM. Days Off- Saturday/Sunday.
About the Department of Developmental Services
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
- Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
- National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.
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For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
First consideration will be given to those applicants that apply within the first 14 days.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
