APPEALS COORDINATOR

Introduction

Reimagine a career in public service. At WCC, we are collaborative and team oriented, innovative in our approach, and passionate about our work. We thrive on initiative, creativity and challenges to the status quo. Our employees are valued and empowered. We are proud of our achievements and consider excellence a continuous journey…not a destination end point. If you've got the right stuff and a passion for your work, come journey with us. OUR MISSION The Maryland Workers' Compensation Commission seeks to secure the equitable and timely administration of the provisions of the Maryland Workers' Compensation law on behalf of its customer, the injured workers and their employers, by providing an efficient forum for the resolution of individual claims. OUR VISION The Workers' Compensation Commission envisions a state wherein injured workers and employers are empowered to create an equitable partnership to facilitate prompt and fair resolution of workers' compensation matters. ABOUT US Together we profoundly touch the lives of so many people and have enormous responsibility to the community by fulfilling our mission of securing equitable and timely administration of the law. The Commission continues to provide services to our constituent partners at a level rarely met throughout the United States.� The professionalism, work ethic, and technological acumen manifest in our operations allows us to smoothly and effectively manage the challenges which invariably arise.� Every division within the agency plays a vital role in keeping us in the forefront nationally...ARE YOU READY TO MAKE A MEANINGFUL DIFFERENCE IN YOUR COMMUNITY AND PURSUE YOUR CAREER PASSION WITH A NATIONALLY RECOGNIZED LEADER?

GRADE

11

LOCATION OF POSITION

10 E. Baltimore Street Baltimore, Maryland 21202

POSITION DUTIES

This position is responsible for activities relating to the processing of appeals for the Workers' Compensation Commission in accordance with COMAR 14.09.11.l(a)(b)(c). Coordinates case management. Interprets court orders and petitions for judicial review to ensure documents are processed in a timely manner in accordance with COMAR 14.09.11.l(a) and 14.09.11.3. Position duties include but are not limited to:� Receives, prioritizes and interprets appeals correspondence scanned into Comphub, received from Circuit Courts from 24 jurisdictions and the Appellate Court, and Supreme Court of Maryland. Ensures documents are being processed and acted upon in accordance with COMAR 14.09.11.01. Processes workflow in the inbox by issuing Certificate of Compliance and Notice of Appeal documents and providing timely notice to court reporters. Reviews court motions orders and docket entries. Reviews Comphub and claim documents to determine the status of appeals filing, verifying the identification of the filing party, other interested parties and take proper action accordingly. Complies with all Workers’ Compensation Commission policies, regulations, and state laws related to appeals.�� In accordance with Maryland Rule 7-206, prepares case files for the judicial review process, provides timely notice to court reporter of an appeal to ensure transcripts are processed timely, and preps the record for transmittal to Circuit Court when required. Uses independent judgement while adhering to established regulations and procedures. Answers questions from the public or internal workers’ regarding appeals and takes any necessary actions. Assists Comphub users on how to file any necessary documents. Advises filing parties of any discrepancies in their filing. Ensure required documents are properly/timely directed to other divisions for action. Researches judiciary website and Comphub for claim numbers related to correspondence received that does not have the necessary claim number to ensure the document is scanned into the appropriate claim. Makes any necessary corrections in Comphub due to a change in venue, mistake/error, consolidated claims etc. Consults with supervision and management regarding trends. Prepares statistics for monthly/annual reporting. Suggests recommendations for improvement of processes. Prepares and processes basic legal Awards/Orders from documents submitted in Comphub (i.e. Lump Sum, Advancements, Change of Venue, Stipulations, Settlements etc). Covers Commissioner’s office in the event an assistant is out of the office which includes answering phone calls, assisting the Commissioner with duty questions, setting up conference calls, sending updated docket sheets, preparing dockets for hearing etc. Other duties as assigned.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of experience performing administrative staff, clerical, clerical technical, or secretarial work. Notes:� 1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications. Recent experience n successfully implementing a new electronic process/process improvement and the ability to troubleshoot and improve the process One (1) year experience working in a court or similar legal setting and directly with appeals One (1) year experience in applying rules, laws, and/or regulations to work.

SPECIAL REQUIREMENTS

Candidates may be responsible for providing their own transportation�as needed to access meetings, remote locations, and job destinations as assigned.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Workers' Compensation Commission at 410-864-5230. TO APPLY:�Please include your resume along with your completed online employment application.� During the online application process, use the Resume tab to select a method for including your resume (Upload Your Resume or Type or Copy/Paste Your Resume).��Submission of a resume is strongly recommended.� If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person.� Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.� Please include your resume along with your completed employment application and supplemental questions.� PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION� Completed applications, required documentation, and any required addendums may be mailed to:� Workers' Compensation Commission Attn: 25-002218-0002� 10 E. Baltimore Street, Personnel Division�� Baltimore, MD 21202� TTY Users: call via Maryland Relay� We thank our Veterans for their service to our country, and encourage them to apply.� WCC is an equal opportunity employer. It is the policy of WCC that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.� As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Salary : $48,486 - $74,722