What are the responsibilities and job description for the Director of Digital Workplace Innovation position at State of Maryland - Maryland State Retirement and Pension Systems?
Introduction
The Maryland State Retirement and Pension System (MSRPS) administers benefits for more than 430,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants. Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site caf�. Employees enjoy comprehensive state benefits including medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways. This position is designated as telework-eligible under the State of Maryland’s Telework Policy after completion of the required training period. This position serves at the pleasure of the Appointment Authority.
GRADE
Grade 22
LOCATION OF POSITION
120 E. Baltimore Street Baltimore, Maryland 21202
Main Purpose of Job
The Director of Digital Workplace Innovation leads the modernization of the agency’s productivity, collaboration, and information management capabilities. This role advances the strategic use of Microsoft 365, AI-enabled tools, and low-code solutions to streamline business processes, strengthen organizational efficiency, and support a secure and effective hybrid workforce.
POSITION DUTIES
Position duties will include but not be limited to the following:� • Lead enterprise adoption and optimization of Microsoft 365� • Manage structured intake processes� • Determine solution approaches across Microsoft 365, Power Platform, AI, and enterprise systems • Deliver workflow automation, AI-enhanced tools, and low-code applications� • Define objectives, outcomes, and KPIs for digital workplace initiatives� • Oversee implementation, governance alignment, and risk mitigation� • Lead training, communications, and user adoption programs
MINIMUM QUALIFICATIONS
Education: Bachelor’s degree Experience: Five years of experience in IT, digital workplace, business process improvement, or related fields Notes: Additional experience may substitute year-for-year for the degree requirement
SELECTIVE QUALIFICATIONS
SELECTIVE QUALIFICATIONS • Two years of experience designing or administering Microsoft 365 solutions • One year of experience developing automation or AI-based solutions
DESIRED OR PREFERRED QUALIFICATIONS
Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit PREFERRED QUALIFICATIONS • Experience leading enterprise Microsoft 365 or Power Platform programs • Experience with workflow automation and low-code development • Experience delivering training and organizational change management • Experience implementing information governance or records management • Supervisory or team lead experience
Selection Plan
SPECIAL REQUIREMENTS
Special Requirements • Subject to background & credit Investigation • Occasional after-hours or weekend work required •�Require uploading of a single document containing a cover letter and resume combined
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the minimum, selective and preferred qualifications for this recruitment.� All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.� � Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year or be placed on a register for at least one year. This list will be used by the hiring agency to select candidates for interviews in-person or virtually.� � For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. � Due to the confidential nature of the work, selected candidates must undergo and pass a background check.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.�
BARGAINING UNIT STATUS
This position is exempt from Bargaining.
BENEFITS
Link to�STATE OF MARYLAND BENEFITS� As an employee of the State of Maryland, you will have access to outstanding benefits, including, health insurance, dental, and vision plans offered at a low cost. � Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). � Annual Leave - ten (10) days of accumulated annual leave per year. � Sick Leave - fifteen (15) days of accumulated sick leave per year.� � Holidays - State employees also celebrate at least thirteen (13) holidays per year.� � Pension - State employees earn credit towards a retirement pension. � Position is eligible for teleworking.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to: � Maryland State Retirement and Pension Systems Human Resources Section 120 E. Baltimore Street Baltimore, MD 21202 � Email Nick Pindale at npindale@sra.state.md.us PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION� � The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.� � As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.� � People with disabilities and bilingual candidates are encouraged to apply.� � We thank our Veterans for their service to our country.� � TTY Users: call via Maryland Relay� � For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.
Salary : $99,442