Board Inspector

Introduction

The Maryland Department of Labor(MD Labor), Occupational and Professional Licensing, is accepting applications from qualified candidates for the position of Licensing and Regulation Investigator I. This recruitment will be use to fille current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement. A� Licensing & Regulation Investigator I is the intermediate level of work conducting investigations to ensure compliance with State laws and regulations, which govern the licensing and practices of business occupations and professions such as real estate sales transactions and home improvement contracting.� Resumes may be submitted as supplemental information; however, all sections of the application must be completed in full. Incomplete applications will not be consider.

GRADE

10

LOCATION OF POSITION

100 S. Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose of this position is to access general compliance, research, mediate, and resolve complaints filed with the Board of Barbers and Cosmetologists; to initiate and support administrative and/or criminal proceedings; to educate and provide detailed information to licensees and consumers regarding the established laws and regulations of both Boards.

POSITION DUTIES

Duties may include, but are not limited to: Assesses compliance and investigates complaints using interview and observational skills. Maintains knowledge of the licensing agency regulations. Discuss and determines appropriate action to resolve violations and compliance issues. Inspects barbershops and salons to assess compliance, verifies operational permits, investigates consumer complaints, and conducts various required inspections within the state of Maryland. Consults with administrative staff and regulatory code agencies to determine violations. Generates detailed, factual and well written reports based on inspections findings and occasionally presents findings to the respective Board or at hearings. Answers telephone inquires, assist walk-in customers and provides general and appropriate information for consumers to address their needs and concerns. Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

Education:�� Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of experience conducting investigations, which require obtaining and analyzing factual information and preparing reports of findings and conclusions for administrative or court hearings. Note:�Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s). Experience with applying State (COMAR or other government agency) regulatory code Ability to educate and inform licensees on standards of compliance with governing laws and regulations Experience with speaking Spanish, Mandarin or Korean Experience conducting investigative site visits Experience with strong written skills with the ability to document and prepare accurate format reports and presenting detailed information in a conclusive, technical and factual manner

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year. �All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.� For positions that require Bachelor/Master Degree etc: Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position. The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or are having difficulty with your login or password , please contact DBM's Helpdesk directly at (410) 767-4850 (8:00AM to 5:00PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. We thank our veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment; no postmarks will be accepted. Incorrect application forms will not be accepted. PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION� Completed applications, required documentation, and any required addendums may be mailed to: Maryland Department of Labor/ office of Administration Attn: Donna L. Watson� 25-002166-0001 100 S. Charles�Street, 5th floor Baltimore, MD 21201� For additional information please contact Donna Watson at donna.langston@maryland.gov The MD State Application Form can be found online. The Maryland Department of Labor, is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.��

Salary : $22