What are the responsibilities and job description for the PROGRAM MANAGER 1-A-LDH (Digital Services - Data Analytics) position at State of Louisiana?
Department MISSION
To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.
Department VISION
A future where every child thrives in a loving environment, supported by empowered families and resilient communities.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.
Join our Team - Program Manager 1-A-LDH (Digital Services- Data Analytics)
The role requires advanced knowledge and expertise in SQL (querying and joins), data visualization tools (e.g., Tableau, Power BI), and the ability to explain technical findings to non-technical audiences clearly and persuasively. The incumbent must demonstrate the ability to lead large-scale initiatives, navigate complex stakeholder environments, and ensure compliance with all applicable state and federal laws governing DCFS operations.
Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
- Designs, develops, and maintains automated dashboards, reports, and visualizations using tools such as Salesforce, Power BI, Excel, and other data analysis and reporting platforms to provide real-time metrics and support data-driven decision-making.
- Evaluates existing workflows, reporting processes, and data collection methods to identify opportunities to improve data integrity, reporting accuracy, operational efficiency, and overall program performance.
- Collects, validates, cleans, and analyzes complex data sets from multiple sources to identify trends, patterns, risks, and actionable insights for management and various stakeholders.
- Monitors proposed legislation, analyzes potential impacts on program operations, reporting requirements, and business processes, and develops data visualizations and supporting analyses to assist with responses, planning efforts, and implementation strategies.
- Serves as liaison with the Office of Technology Services (OTS) to support data governance initiatives and ensure data integrity, security, accessibility, and compliance with applicable regulations, policies, and standards.
- Performs special projects and other duties as assigned.
Position-Specific Details:
Appointment Type: Probational, Promotional, or Job Appointment. This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Works Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: Baton Rouge, La- State OfficeLouisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.
How To Apply:
No Civil Service Test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Human Resources
Department of Children and Family Services
HR.Inquiry@la.gov
Salary : $5,023 - $9,856