What are the responsibilities and job description for the IT Systems Administrator position at State of Louisiana?
The Department of Justice, Office of Attorney General Liz Murrill, is seeking applications for an IT Systems Administrator in the Administrative Services Division. Salary offered will be commensurate with the qualifications and experience of the candidate selected.
The position will be domiciled in Baton Rouge, Louisiana, East Baton Rouge Parish. This position requires on-site presence and is not remote or hybrid. Offers of employment are contingent upon satisfactory background check, drug testing, and reference verifications.
To Apply: Click on the "Apply” link above and complete an electronic application which may be used for this vacancy as well as future job opportunities.
Applicants may check the status of their application at any time by selecting the "Application Status" link after logging into their account. Below are the most common status messages and their meanings:
- Application Received - Your application has been submitted successfully.
- Evaluating Experience - Your application is being reviewed by Human Resources to ensure you meet the minimum qualifications for this position.
- Eligible for Consideration - You are among a group of applicants who MAY be selected for this position.
- Referred to the Hiring Manager for Review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.
- Position Filled - Someone has been selected for the position.
- Position Canceled - The agency has decided not to fill the position.
Resumes will be accepted as an attachment to your application; however, all relevant education and experience must be included at the time you apply.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your online application. Transcripts may be faxed to (225) 326-6795.
For further information about this vacancy, please contact:
Lindsey Eakin
Human Resources Generalist
eakinl@ag.louisiana.gov
The Department of Justice is an Equal Opportunity Employer.
Louisiana is a State as a Model (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Minimum Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience);
- 5–7 years of relevant experience as a Systems Administrator or similar IT infrastructure role in a medium to large enterprise environment;
- Proficiency in Microsoft 365 Administration (Exchange Online, Intune, Teams, SharePoint) and Microsoft Entra ID / Azure AD;
- Experience with Conditional Access and Identity Protection, Active Directory & Group Policy Management;
- Knowledge of Windows Server 2019 or newer, PowerShell scripting for automation and administration;
- Strong knowledge of networking fundamentals, including TCP/IP networking, VLANs, routing, and firewall configuration (Cisco preferred);
- Experience with endpoint security and patch management tools;
- Strong working knowledge of virtualization technology (VMWare/Hyper-V);
- Strong analytical thinking and troubleshooting abilities;
- Ability to manage multiple priorities in a fast-paced environment;
- Excellent communication and collaboration abilities across technical and non-technical teams;
- Must be customer-focused with excellent communication skills with end users and team members;
- Independent and team-oriented, thriving in high-volume, dynamic settings;
- Primarily office-based; occasional travel and after-hours/weekend support may be required;
- May be required after-hours or weekend for support during critical system events or upgrades;
- Ability to lift up to 30 lbs. for hardware setup or maintenance.
Preferred Qualifications/Certifications:
- Microsoft Certified Associate (or higher) in 365, Azure, or Security;
- Cisco Certified Network Associate (CCNA);
- CompTIA Security or Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900);
- ITIL Foundation or equivalent process-oriented certification.
The IT Systems Administrator will be responsible for maintaining, securing, and optimizing the organization’s on-premises and cloud-based infrastructure. This role requires a seasoned professional with 5–7 years of experience in enterprise environments managing hybrid Microsoft ecosystems, network infrastructure, and cybersecurity frameworks. The successful candidate will ensure system reliability, data integrity, and operational efficiency while supporting agency users and critical business applications.
The duties of the IT Systems Administrator shall include, but are not limited to the following:
- Manage and maintain Windows Server 2019 and newer environments, including file, print, DNS, DHCP, and group policy administration;
- Perform system patching, updates, and performance monitoring to ensure maximum up time;
- May implement, monitor, and document backup and disaster recovery processes;
- Administer Microsoft 365, including Exchange Online, SharePoint, Teams, OneDrive, and Security & Compliance Center;
- Manage Microsoft Intune for mobile device management (MDM) and endpoint compliance enforcement;
- Configure and monitor Conditional Access policies, identity protection, and MFA through Microsoft Entra ID (Azure AD);
- Support hybrid identity synchronization and lifecycle management between on-premises AD and Azure AD;
- Manage, configure, and troubleshoot Layer 2/Layer 3 Cisco network switches, routers, and firewalls;
- Maintain and monitor LAN/WAN connectivity, VLANs, VPN tunnels, and QoS configurations;
- Support secure wireless and remote connectivity solutions;
- Assist in network design, documentation, and capacity planning;
- Implement and enforce cybersecurity best practices aligned with CJIS, IRS Pub 1075, or other regulatory frameworks;
- Monitor system logs, alerts, and SIEM dashboards for security anomalies and incidents;
- Manage endpoint protection, vulnerability scanning, and remediation processes;
- Participate in incident response, security audits, and policy development;
- Provide advanced technical support and escalation for IT service requests;
- Develop and maintain system documentation, SOPs, and configuration baselines;
- Train peer IT staff and serve as a subject matter expert in assigned domains.
Salary : $60,000 - $100,000