What are the responsibilities and job description for the IT Applications Specialist 1/2 position at State of Louisiana?
The Louisiana Department of Insurance is seeking a motivated and detail-oriented IT Applications Specialist 1/2 to join the Office of Management & Finance/Information Technology Division. In this position, you will support and maintain agency applications and technology systems, assist with troubleshooting and system improvements, and collaborate with users and vendors to support the agency’s operational needs. If you enjoy problem-solving, technology, and supporting efficient business operations, we encourage you to apply!
Six years of experience in information technology; OR
Six years of full-time work experience in any field plus four years of experience in information technology; OR
An associate's degree in information technology plus four years of experience in information technology; OR
A bachelor’s degree plus four years of experience in information technology; OR
A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
A master’s degree plus three years of experience in information technology.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
As an IT Applications Specialist 1/2 in the Office of Management & Finance/Information Technology Division, you will/may:
- Assist with the development, maintenance, and support of agency applications and information systems.
- Troubleshoot application issues and provide technical support to users to ensure efficient system operation.
- Work with agency staff and vendors to identify business and technical needs and assist in developing technology solutions.
- Participate in testing, debugging, implementation, and documentation of application system changes and enhancements.
- Monitor applications and systems to help ensure functionality, reliability, and data integrity.
- Research and evaluate system issues, recommend solutions, and assist with implementing improvements.
- Maintain documentation, user guides, and records related to applications, system changes, and support activities.
- Assist with database maintenance, data validation, and related system processes as needed.
- Communicate professionally with users, vendors, and IT staff regarding system functionality, troubleshooting, and project updates.
- Participate in training and ongoing learning related to application systems, software tools, and technology best practices.
- Perform other related duties and special projects as assigned.
Position-Specific Details:
Appointment Type: Promotional or Probational
Career Progression: This position may be filled as an IT Applications Specialist 1 or 2, depending on the qualifications of the selected candidate.
Location: Office of Management & Finance/Information Technology Division
Compensation: The salary will be determined based on qualifications and experience within the established pay range.
How To Apply:
NO CIVIL SERVICE exam is required to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Dr. Phillip Donagriche
Human Resources DivisionLouisiana Department of Insurance
P.O. Box 94214
Baton Rouge, LA 70804
Phillip.Donagriche@ldi.la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Salary : $4,770 - $8,589