What are the responsibilities and job description for the DOTD Program Manager (Statewide Program Manager 2) position at State of Louisiana?
Section 17 - QCIP
DOTD Program Director - Quality and Continuous Improvement Program
At DOTD, our mission is to innovatively develop and sustain safe and reliable infrastructure comprising highways, multimodal transportation assets, micro-mobility systems, and public works. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.
About this Job:
This position provides executive-level leadership for DOTD’s Quality and Continuous Improvement Program (QCIP), supporting agency-wide efforts to improve efficiency, effectiveness, and service delivery. The incumbent leads continuous improvement initiatives that span multiple Sections and Districts, using data-driven analysis and stakeholder collaboration to identify root causes and recommend sustainable solutions.This role also oversees DOTD’s Statewide Innovation and Technology Program, aligning process improvement efforts with innovative technological solutions to enhance organizational performance.
While in an official capacity, DOTD employees must comply with applicable Louisiana Civil Service laws, rules, and regulations, as well as DOTD policies, procedures, manuals, and directives.
Please visit our DOTD Career Center for more information about our agency:
https://dotd.la.gov/about/office-of-management-and-finance/human-resources/career-center/
Six years of full-time experience in any field plus five years of experience in developing, managing, or evaluating administrative programs, operational programs, or special projects or initiatives within a public or private sector organization; OR
A bachelor’s degree plus five years of experience in developing, managing, or evaluating administrative programs, operational programs, or special projects or initiatives within a public or private sector organization; OR
An advanced degree, or a Juris Doctorate, plus four years of experience in developing, managing, or evaluating administrative programs, operational programs, or special projects or initiatives within a public or private sector organization.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Essential Duties Include:- Leads agency-wide continuous improvement initiatives by evaluating policies, procedures, and operational processes for efficiency and effectiveness.
- Oversees QCIP teams and task forces conducting root-cause analysis and developing actionable recommendations.
- Reviews and synthesizes analytical reports, data, and research across multiple DOTD functional areas.
- Provides strategic guidance and recommendations to executive leadership regarding policy, process, and organizational improvements.
- Manages the DOTD Statewide Innovation and Technology Program to align innovation strategies with agency goals.
- Oversees the development, implementation, and monitoring of approved improvement initiatives.
- Coordinates and functionally manages consultants supporting change management and continuous improvement efforts.
- Provides regular progress updates and reports to internal and external stakeholders, including executive leadership.
- May be required to perform other duties as necessary, including emergency or disaster support activities.
Appointment Type: Probational, Promotional, or Job Appointment or Detail to Special Duty
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Peggy Jo Paine, P.E.Chief of Staff, Office of the Secretary
Department of Transportation and Development
Phone: (225) 379-1065
Peggy.Paine@LA.GOV
The Louisiana Department of Transportation and Development (DOTD) is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. DOTD does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.
Information on the Louisiana Workforce Commission, Louisiana Rehabilitation Services is available: https://www.laworks.net/workforcedev/lrs/lrs_rehabilitation.asp
Salary : $6,585 - $12,920