What are the responsibilities and job description for the Case Management System Administrator position at State of Louisiana?
The Department of Justice, Office of Attorney General Liz Murrill, is seeking applications for a Case Management System Administrator in the Civil Division/Support section. Salary offered will be commensurate with the qualifications and experience of the candidate selected.
The position will be domiciled in Baton Rouge, Louisiana, East Baton Rouge Parish. Offers of employment are contingent upon satisfactory background check, drug testing, and reference verifications.
To Apply: Click on the "Apply” link above and complete an electronic application which may be used for this vacancy as well as future job opportunities.
Applicants may check the status of their application at any time by selecting the "Application Status" link after logging into their account. Below are the most common status messages and their meanings:
- Application Received - Your application has been submitted successfully.
- Evaluating Experience - Your application is being reviewed by Human Resources to ensure you meet the minimum qualifications for this position.
- Eligible for Consideration - You are among a group of applicants who MAY be selected for this position.
- Referred to the Hiring Manager for Review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.
- Position Filled - Someone has been selected for the position.
- Position Canceled - The agency has decided not to fill the position.
Resumes will be accepted as an attachment to your application; however, all relevant education and experience must be included at the time you apply.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your online application. Transcripts may be faxed to (225) 326-6795.
For further information about this vacancy, please contact:
Lindsey Eakin
HR Generalist
EakinL@AG.Louisiana.Gov
The Department of Justice is an Equal Opportunity Employer.
Minimum Qualifications:
- Education & Experience Requirements (one of the following):
- Bachelor’s degree in Business Administration, Legal Studies, Information Systems, or a closely related field; or
- Associate degree in a related field and at least 3 years of progressively responsible experience working with case management systems in a legal, governmental, or court environment; or
- A paralegal certificate from an accredited institution combined with at least 3 years of relevant case management, legal operations, or administrative experience; or
- Five (5) years of directly related experience supporting legal workflows, case management systems, or court technology in lieu of a degree.
- Familiarity with database reporting tools and/or data extraction tools (e.g., Power BI) and the ability to interpret data for reports and process improvements;
- Demonstrated ability to analyze workflow issues, design practical solutions, and implement change;
- Excellent written and verbal communication skills; experience developing training materials and delivering instruction to staff; and
- Proficiency in Microsoft Office (especially Excel) and comfort working with reporting tools and data extraction.
Preferred Qualifications:
- At least 3-5 years of hands-on experience working with legal case management systems in a law firm or legal department context;
- Experience with enterprise legal case management systems (e.g., Legal Files, FileVine, ProLaw or comparable);
- Prior experience working in a state government legal office or with a public-sector legal division;
- Experience collaborating with IT or programming resources in implementing system enhancements or integrations;
- Exercises tact and good judgment;
- Possesses high professional and personal ethics and integrity;
- Possesses an effective command of the English language, both spoken and written;
- Possesses excellent time management and critical thinking skills, and able to prioritize tasks and assignments; and
- Proficient in email, calendar, word processing, databases and other standard computer software, including the ability to learn new programs or software.
The Civil Division of the Louisiana Department of Justice is seeking a highly skilled and detail-oriented Case Management System Administrator to design, implement, and manage workflows; extract and analyze data reports; train and provide user support to attorneys, paralegals, and support staff in the use of the case management system; and coordinate system updates in partnership with on-site programmer. The successful candidate will support the Division in optimizing its case management system and legal-file operations to ensure efficient, accurate, and timely handling of civil matters.
The position of Case Management System Administrator in the Civil Division/Support section may consist of, but is not limited to, the following duties:
- Develop, document, and refine standardized processes and workflows for civil case management operations;
- Oversee administration of the case management system: user permissions, data integrity, system updates in coordination with the on-site programmer;
- Maintain the case and matter management system and all records pertaining thereto, including data configuration, plotting, conversion, and processing;
- Provide training and user support for attorneys, paralegals, and support staff in the use of the case management system and associated tools;
- Generate, analyze, and distribute reports and dashboards using available data to monitor caseloads, performance metrics, deadlines and compliance;
- Collaborate with the on-site programmer and IT staff to identify system enhancements, test new features, and implement improvements; and
- Act as a liaison between civil-division management, legal staff, and IT to ensure system and workflow alignment with operational needs.
Salary : $56,222 - $70,013