What are the responsibilities and job description for the Human Services Assistant position at State of Kansas - Dept for Children and Families?
Job Posting closes: Open until filled
Required documents (as listed in Qualifications and Required Documents sections) must be uploaded by close date. Incomplete applications may not be considered.
Kansas Department for Children and Families | www.dcf.ks.gov
Economic and Employment Services
Southwest Region / Hutchinson Service Center
Veterans' Preference Eligible: yes
Compensation: $ 15.91 / Hourly. Salary may be dependent upon the candidate’s qualifications and experience.
- Health Insurance including medical, dental, vision (plus optional partner/dependent coverage at reduced cost)
- Creation of and contribution to your personal KPERS defined Retirement benefit
- 9-10 paid, annual holidays
- 12 paid, annual vacation days
- 12 paid, annual sick days
- 1 paid Discretionary Day
- Your personal life insurance policy equal to 150% of your starting salary
- This benefits package represents additional annual compensation.
Visit the Employee Benefits page for more information.
The Kansas Department for Children and Families is hiring innovators and leaders. If you believe people have the capacity to progress, succeed, grow, and do well in life, you can discover your purpose here! Find more than just a job with DCF. You can be part of the growth and opportunity for our team to help serve the individuals and families in your community. Thrive With Us and find your career and purpose!
Processes incoming EES-related documents, including faxes and mail. This involves imaging documents into the electronic file system, accurately matching documents to the correct electronic case file, and entering information on the appropriate tracker system. Retains physical documents and destroys them after a specified period of time. Front Desk coverage will be required to provide adequate access to agency services. Performs receptionist duties for the office. Determines the client’s needs and refers to appropriate person for assistance or takes the necessary information to make an appropriate referral for the customer. Collects, opens, date stamps, sorts, and distributes all incoming mail on a timely basis so that case actions and daily work flow proceeds in an efficient manner. Gathers and delivers mail from the general point of mail collection in the office as per general office procedure. Prepares outgoing mail to meet mail schedule.
View the full position description:
Post-Offer, Pre-employment Requirements:
Security Clearance: A background check (KBI - criminal background, welfare fraud, driver's license and Child/Adult Abuse and Neglect Central Registry) is required for all positions with the Department for Children and Families (DCF) as a condition of employment, which may include fingerprinting and FBI check. Security clearance must be obtained prior to employment with DCF. Must maintain security clearance throughout employment.
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199.
Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
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Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
Start your draft job application, upload other required documents, and Submit when it is complete.
Manage your draft and submitted applications on the Careers> My Job Applications page.
Check your email and My Job Notifications for written communications from the Recruiter.
Email – sent to the Preferred email on the My Contact Information page
Notifications – view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"
- State of Kansas online application
- Resume
- Cover letter
- Legible copy of valid driver’s license (if driver’s license is required)
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Transcripts** (if educational requirements are listed for this position)
**If degree is a requirement listed, transcript must show proof of graduation or degree obtained. - DD214 (if you are claiming Veteran’s Preference)
- Required documents must be uploaded by close date. Incomplete applications may not be considered.
Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”.
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Veteran’s Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785) 296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Landon State Office Building
900 SW Jackson, Rm 401
Topeka, KS 66612
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
E-Verify: DCF participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Full Position Description:
E or M
The person in this positon has access to protected health information (PHI) under the provisions of the Heath Information Portability Act of 1996 (HIPPA) Privacy Rule. PHI must be treated in accordance with the provisions of the HIPAA Privacy Regulation including the requirements for safeguarding, releasing and recording the release of such information. The person will receive training in the provision of the HIPAA Privacy Regulations as they relate to the duties of this position and has signed a confidentiality agreement.
In addition to the tasks listed below, the incumbent is expected to communicate the Mission, Vision and Guiding Principles of the agency to peers, clients and the public; identify personal strengths and developmental needs to increase job performance and long-term career growth. Continually analyze work processes, seek new approaches and make recommendations to enhance efficiency and effectiveness of the agency. Works in a harmonious and cooperative fashion with other staff to provide efficient and effective customer service. Uses free time as available to assist other staff in the completion of work assignments. Contributes to a positive work environment through a positive, helpful, courteous demeanor towards staff, clients, and the general public. Adheres to appropriate standards of conduct regarding the use of leave and reports to work on time.
Professional Attitude: While performing the tasks listed below, please remember that you are a representative of the Department for Children and Families, and you are expected to:
1 - 45%
2 - 45%
3 - 10%
E
E
E
Business Process Management (BPM):
Processes incoming EES-related documents, including faxes and mail. This involves imaging documents into the electronic file system, accurately matching documents to the correct electronic case file, and entering information on the appropriate tracker system. Retains physical documents and destroys them after a specified period of time.
Prints and distributes reports as directed.
Uses the Electronic Benefit Transfer (EBT) system to assist customers needing to access benefits, set password, or entering alternate payee information per state and local policies.
Assists with file maintenance, identifying and destroying old files and materials according to agency policy in compliance with HIPPA regulations.
Attends unit meetings/huddles, taking and distributing notes from those meetings as requested. Identifies, extracts, and applies information received from attendance in training, conferences, supervisor, unit, and regional meetings, etc. for daily use, to upgrade skills and to stay abreast of current program information.
Provides a high level of customer service to customers to assist in the provision of efficient and effective agency services to meet the needs of various customer groups. Tasks may include, but are not limited to, assisting customers in connecting to language line and utilizing special communication equipment (ex: Telecommunications Device for the Deaf (TDD)), obtain reasonable accommodations where appropriate, and acquire the necessary services they need.
Maintains strict confidentiality.
Monitors the general security of the office by being observant to any situation that may involve a hostile or angry client. Determines the level of urgency, seeks guidance from a supervisor, or phones the police department for assistance as situation warrants provide a safe environment for staff and other clients.
Keeps office supplies and forms available by monitoring their inventory levels. Requests reorders as needed before supplies/forms are depleted by completing the necessary formal request forms and obtaining appropriate approvals for local purchasing. Puts away supplies when received to prevent shortages in order that adequate supplies are available for staff use. Maintains lobby area.
Certifies signatures of staff or clients on various documents that may be used by the agency or court that require a Notary Public to notarize. This will be accomplished by viewing the actual signatures of the party(s) involved and then placing the notary stamp on the document, initialing and dating it.
Registers clients to vote to meet state statutory requirements. Accomplishes this by using designated forms and forwards all necessary paperwork and reports to the County Clerk’s Office.
Monitors state cars for operation conditions and schedules routine maintenance and repairs as needed in support of Operations staff. Refers maintenance requests or problems to the Service Center Manager or General Maintenance and Repair Technician (GMRT) so that vehicles are maintained in a safe drive able condition. Prepares new monthly State Car Logs for vehicles by inserting vehicle number and starting mileage, and places in vehicle booklet on the 1st day of the new month. Removes previous month log, credit card charge tickets and any maintenance invoices for maintenance completed on car within the previous month and sends to the GMRT so that travel and vehicle reports can be prepared in order to predict travel costs and retain travel documentation. Updates state car mileage and maintenance spreadsheets. Drive a state to provide office coverage, training or take a State car for routine maintenance as assigned.
Other:
Benefits:
Vacation & Paid Time Off, Health Insurance, Retirement PlanSalary : $16