What are the responsibilities and job description for the Residential Officer - 310 Waterloo Residential Facility & Waterloo Women's Center for Change position at State of Iowa - Executive Branch?
Job Description
As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.
We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.
Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.
Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life-saving measures.
We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.
As a State of Iowa Employee, you will also receive a robust benefits package including:
Employees must possess or have the ability to obtain a valid driver’s license.
Must adhere to the use of universal precautions in the performance of job duties in order to minimize the potential risk for exposure to blood borne pathogens.
Will be required to become certified in First Aid and CPR.
If you are ready to take on this fulfilling and impactful role, apply now and join us in making a difference in the lives of those we serve.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .
Minimum Qualification Requirements
Graduation from high school, GED, or equivalency.
For additional information, please click on this link to view the job description.
- Residential Officer Positions
- 2ND SHIFT (4:00 p.m. – 12:00 a.m.) WITH WEDNESDAY & THURSDAY OFF
- 3RD SHIFT (12:00a.m. – 8:00 a.m.) WITH WEDNESDAY & THURSDAY OFF
- As of 06/19/2026 the starting wage for this position will be $22.94 an hour plus shift differential*
As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.
We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.
Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.
Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life-saving measures.
We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.
As a State of Iowa Employee, you will also receive a robust benefits package including:
- Paid time off including vacation, paid holidays, and sick leave with no cap on the sick leave hours that you can accrue
- Excellent Health, Dental and Vision Insurance Package
- IPERS Retirement package and option for deferred compensation
- Flexible Spending Accounts (medical and dependent care)
- Free Life Insurance
- Employee Assistance Programs
- Employee Discount Programs
Employees must possess or have the ability to obtain a valid driver’s license.
Must adhere to the use of universal precautions in the performance of job duties in order to minimize the potential risk for exposure to blood borne pathogens.
Will be required to become certified in First Aid and CPR.
If you are ready to take on this fulfilling and impactful role, apply now and join us in making a difference in the lives of those we serve.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .
Minimum Qualification Requirements
Graduation from high school, GED, or equivalency.
For additional information, please click on this link to view the job description.
Salary : $22 - $23