Technical Records Specialist 1- temporary/part-time

State of Idaho

Tax Commission Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The Lewiston field o ffice is hiring a temporary/ part-time Technical Records Specialist 1 . This position does not include benefits. This is a great opportunity to learn clerical tax administration and gain government experience. You will be supported by a great team with flexible hours available. If you are motivated, dependable, and detail oriented, we encourage you to apply!

Principal Responsibilities:

• Gather information, make decisions, resolve problems, and respond to inquiries.
• Utilize independent judgment and discretion as to the methods, policies, and procedures used to complete assignments.
• Conduct involved searches, which may require accessing and selecting multiple information sources or contact with taxpayers, vendors, or outside sources to obtain information.
• Perform specialized support work that involves an extensive in-depth knowledge of the program.
• Review, evaluate, correct, and process records, payments and/or documents.
• Interpret or determine compliance with tax rules, regulations, statutes, and/or program policies and procedures.
• Interpret, explain requirements, processes, and procedures to others, internal and external.
• Access, maintain and update manual and/or computerized records systems and develop reports.
• May make and receive phone calls to and from delinquent taxpayers.

Minimum Qualifications:

At least 6 months of experience in each of the following areas:

• Monitoring records systems, identifying problems and correcting errors
• Researching a variety of sources to solve problems
• Interpreting, explaining, and applying regulations, laws, and/or program knowledge to carry out assignments
• Entering and retrieving data using a computerized record system.

Why Join Us?

• OUR VISION: Great people. Helping you. Serving Idaho.
• OUR MISSION: Benefit Idaho through courteous customer service, education, and fair tax administration.
• OUR VALUES: Fairness, Accountability, Integrity, Respect.

What Do Our Employees Say About Us?

• "I love the work-life balance at the Tax Commission because our managers and supervisors are awesome with flexibility."
• "My favorite part about working for the Tax Commission are the people I get to work with. It's become a family, and I've made lots of lifelong friends."

Follow us on LinkedIn or Facebook to learn more about us! Questions? Contact us at hr@tax.idaho.gov or 208-334-0478.

What's In It for You?

• Affordable benefits including medical, vision, and dental insurance
• PERSI defined benefit retirement plan
• Paid sick and vacation leaves start accruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
• Permanent, full-time classified employment status after successful completion of an entrance probation
• Working in an office environment with other talented and highly motivated individuals
• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

Benefits may not be applicable for temporary or seasonal positions.

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.