Business Analyst

State of Idaho - Department of Administration Opportunity

Come join a team of passionate and skilled professionals at the Department of Administration. The Department of Administration has an opening for a Business Analyst to help the team achieve its goals of becoming more efficient and data driven. This position reports to the Deputy Director. This position will serve as the Digital Accessibility Lead for the department.

We serve Idaho by promoting responsible government through expert customer support.

EXAMPLE OF DUTIES:

Program Analysis:

• Evaluate program operations and services
• Recommend and plan actions to bring about compliance with regulations and program goals
• Assist agency management by monitoring and tracking program and operational activities and improvements
• Track and monitor operational results from measurements Prepare findings and recommend actions to managers

System Improvement:

• Consult with and/or facilitate discussions with agency staff and managers about system efficiency or support for operational, program or administrative needs
• Recommend acceptance of new system development or enhancements to existing systems
• Create solutions in alignment with operational, policy and program goals and objectives Identify data requirements

Process Improvement:

• Use a systematic approach to design, modify or adapt a major program or operation to optimize performance outcomes and achieve more efficient results
• Serve as the process expert for all information related to the process
• Establish, modify or use existing process performance metrics to evaluate and quantify the process's capability to meet the product specifications and overall process objectives
• Design process performance objectives to ensure alignment to business plans

Project Management:

• Plan operational improvement projects
• Identify project scope, required training and resources
Identify potential risks and difficulties, and design strategies to mitigate or avoid them Other duties as assigned

MINIMUM QUALIFICATIONS:

Good knowledge of:

• Project management;
• Organizational/business analysis and evaluation;
Process improvement methodology.

Please note: The successful candidate will be required to pass a fingerprint-based background check.

This position will also interact with a diverse customer base and must be able to interact in a non-partisan manner when working in political environments.

Thank you for your interest in employment with the Department of Administration!

If you have questions about this position please contact us at:

Email: humanresources@adm.idaho.gov

Phone: 208.332.1819

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.