SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60021004- Quality Improvement

Internal Agency opportunity.  

Department of Children and Families (DCF)  

Senior Human Services Program Specialist - 60055573 

ESS Quality Improvement Statewide Team  

Class title: Senior Human Services Program Specialist  

This is a full-time Career Service position.   

Regular business hours are 8:00 am - 5:00 pm EST, Monday to Friday.   

Location: Open statewide. The position location will be based on selected candidate.   

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.    

Salary: To be determined.    

Travel required.   

Minimum qualifications:   

• Must be a current FL Economic Self Sufficiency Program (ESS) DCF employee. 

• A minimum of 4 years of experience in the Economic Self-Sufficiency (ESS) Programs (Temporary Assistance for Needy Families, Supplemental Nutrition Assistance Program, and Medicaid), determining eligibility, performing program-related activities, or conducting monitoring. 

• Ability to travel regularly, including overnight travel. 

• Valid Florida State Driver’s License is required. 

Preference may be given to candidates that meet the following criteria:   

• A minimum of 1 year experience monitoring and/or reviewing cases for accuracy and correct eligibility for Temporary Assistance for Needy Families (TANF), Supplemental Nutritional Assistance Program (SNAP), Medicaid policy. 

Job Description: Quality Team – Senior Human Services Program Specialist 

This is a highly responsible position tasked with supporting the Office of Economic Self Sufficiency Program (ESS) statewide Operations. This position is tasked with assisting with special projects, implementation activities, and special case reviews for the ESS team. The incumbent for this position will have extensive ESS Policy and operational knowledge, specifically in TANF, SNAP, Medicaid determinations along with knowledge of how to run and operate a Disaster Supplemental Nutritional Assistance Program (DSNAP) should a disaster occur in the state.  This position will serve at the direction of the Statewide ESS Operational Director and support the ESS operations team. 

DCF Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.   

Benefits of Working for the State of Florida:  

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including those listed online. For a more complete list of benefits, visit www.mybenefits.myflorida.com. 

Candidate Profile (application) must be completed in its entirety.   

• Include supervisor names and phone numbers for all periods of employment.   

• Account for and explain any gaps in employment so that the hiring process is not delayed.   

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.    

• It is unacceptable to use the statement “See Resume” in place of entering work history.   

• This position is designated as an essential position.  Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.   

DCF Employment Requirements:   

1. We hire only U.S. citizens and lawfully authorized alien workers.   

1. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.   

1. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.   

1. SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.   

1. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.  Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications.    

1. BENEFIT RECOVERY SCREENING: Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check conducted before completing the hiring process.  

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.