What are the responsibilities and job description for the CHILD SUPPORT CASE PROCESSING ANALYST position at State of Florida- Department of Revenue?
Requisition No: 866804
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73004684
Pay Plan: Career Service
Position Number: 73004684
Salary: $38,760.36 - $45,004.08 plus $644.76 Competitive Area Differential (CAD) / annually
Posting Closing Date: 12/29/2025
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- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with legal services providers, other states, employers, and other business partners
- Making decisions based on case information and provided documentation
- 2 years of experience processing information using a computer system
- 2 years of experience conducting research and analyzing information to make decisions.*
- 2 years of experience communicating with others to gather information.*
- Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.
- Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday.
- This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Salary : $38,760 - $45,004