What are the responsibilities and job description for the Management Analyst position at State of Delaware?
Preferred Qualification
- Experience working with Delaware’s child welfare system.
- Experience in using cloud-based database management systems (ex. Apricot, Salesforce, FOCUS, etc.), which includes database design, testing, and implementation.
Essential Functions
- Working with the OCA’s Data Unit to analyze and interpret collected data on child victims and to identify and communicate findings and trends to OCA and Family Court.
- Providing support to OCA and Family Court administrative staff with data entry and maintenance of the OCA mailboxes.
- Monitoring OCA data processes to ensure accuracy of data collection and entry by OCA and Family Court staff.
- Developing and maintaining the Apricot data management system for OCA and Family Court and providing database quality assurance.
- Preparing and interpreting routine and ad-hoc reports, queries, statistics, and analysis for data collected by OCA and Family Court.
- Presenting data and analysis in a clear and concise manner to allow for informed data driven decisions.
- Participating on the CPAC Data Utilization Committee and other committees, task forces and workgroups that impact data management services.
- Training OCA, Family Court and stakeholder staff and providing technical guidance on constructing database queries and generating reports.
Job Requirements
- Possession of a Bachelor’s degree or higher, which includes coursework in conducting studies, descriptive statistics and inferential statistics.
- Experience in programming in Excel.
- Experience in effectively analyzing large volumes of data.
- Ability to prepare reports and maintain accurate records.
- Experience in data collection which includes collecting, compiling, and maintaining data from multiple sources such as files, records, databases, customers, staff, or others.
- Experience in data quality assurance processes to maintain the accuracy of data and to identify and immediately correct errors.
- Ability to communicate effectively both orally and in writing.
Conditions of Hire
- A satisfactory criminal background check is required as a condition of hire.
- Direct deposit of paychecks is required as a condition of hire.
Benefits
- Full time employees are eligible for FREE parking!!!
- To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Selection Plan
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Salary : $30 - $32