What are the responsibilities and job description for the Community Relations Officer position at State of Delaware?

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit today!

Summary Statement

This position creates, manages, and executes the Department's social media initiatives. As a member of the Communications Team in the Office of the Secretary, the incumbent will execute our social media strategy, coordinate a social media content calendar, develop social and web graphics, monitor social conversations, and help the Department test and learn new opportunities through analytics and key performance indicators. Also, write and edit press releases, develop website content, assist with the Department's routine communications needs and reports to the Deputy Director of Communications.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Gathers, organizes, and formats information related to an agency's goals, objectives and services.
Promotes an agency's image consistent with the overall direction of the agency.
Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies.
Encourages participation in the use of agency services.
Coordinates and conducts public meetings, media events or educational programs.
Ensures a mutual sharing of information with other agencies, media and the general public.
May supervise staff.

Job Requirements

JOB REQUIREMENTS for Community Relations Officer Applicants must have education, training and / or experience demonstrating competence in each of the following areas :

Six months experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing / editing, marketing, advertising, or special events.

Six months experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.

Six months experience in public speaking which includes gathering, preparing and presenting information to the public or media groups.

Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs.

Knowledge of developing policies, procedures or programs for dissemination of information to the public or media groups.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. .

DHSS does not provide employment-based sponsorship.

Benefits

Salary : $45,798 - $57,248

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