Volunteer Services Coordinator

Introduction

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

Join the Division of Social Services as a Volunteer Services Coordinator. As a member of our team, you’ll be at the forefront of coordinating and directing all volunteer activities. Besides training and supporting current volunteers, you’ll assist directly with the recruitment of new volunteers. You’ll collaborate with local agencies, develop outreach plans, and create recognition programs, all while fostering a culture of service and community engagement.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Recruits, interviews and selects volunteers.�Assigns volunteers to a variety of settings. � Schedules interviews with agencies and completes follow-up. Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role. � Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources. � Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials. � Confers with professional staff from departments or agencies to assign volunteers to specific areas. � Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations. � Develops and conducts orientation and training. � Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations. � Maintains records and reports.

Job Requirements

JOB REQUIREMENTS for Volunteer Services Coordinator Applicants must have education, training and/or experience demonstrating competence in each of the following areas: Six months experience in volunteer recruitment. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures. Six months experience in narrative report writing. Knowledge of planning, developing, implementing and evaluating programs.

Additional Posting Information

The State of Delaware recognizes the value of�telework and flexible working schedules.�This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources. DHSS does not provide employment-based sponsorship. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16.� This position is covered by a collective bargaining agreement based on its individual terms. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.� Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.� If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�