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Medical Records Clerk (Office/On-site)

State of Connecticut - Department of Mental Health...
New Haven, CT Full Time
POSTED ON 7/16/2026
AVAILABLE BEFORE 9/15/2026
The Connecticut Mental Health Center (CMHC), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual to join our team as a Medical Records Clerk (PCN 75799). This position will support our Medical Records Department within our facility in New Haven. Find out more information on this great opportunity below!


POSITION HIGHLIGHTS:
  • Work Schedule: Monday - Friday
  • Work Hours: Full-time, 40 hours per week
  • Work Shift: First shift, 8:30 a.m. - 5:00 p.m.
  • Location: 34 Park St, New Haven, CT
WHAT WE CAN OFFER YOU:
  • Visit our new State Employee Benefits Overview page!
  • Professional growth and development opportunities.
  • A healthy work/life balance to all employees.


WHAT YOU'LL BE DOING:
  • Support the maintenance of medical record patient charts across CMHC’s main and satellite clinics.
  • Perform daily filing and related record‑management tasks to ensure charts remain organized and up to date.
  • Relieve higher‑level department staff of routine filing duties so they can focus on their core responsibilities.
  • Provide coverage for filing and record upkeep when medical records staff are out of the office.
  • Help maintain secure, accurate, and current medical records for thousands of patients served by CMHC.
  • Ensure all documents are filed promptly and correctly to meet federal, state, and hospital accreditation requirements.
  • Contribute to sustaining compliance by keeping medical charts updated at all times.
MORE ABOUT THE AGENCY AND FACILITIES:

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

The Connecticut Mental Health Center (CMHC) is an urban community mental health center with an exceptional 60-year tradition of serving individuals with serious mental illness and/or addiction. Founded in 1966, CMHC is a partnership between DHMAS and the Yale Department of Psychiatry. Each year over 4,000 people receive a variety of recovery-oriented services at CMHC and its satellite clinics.

CMHC is nationally recognized for its scientific research into the causes and treatment of mental illness and addiction. The Abraham Ribicoff Research Facilities include multiple research programs in a variety of areas. CMHC is also a major training site for individuals pursuing careers in mental health fields including psychiatry, psychology, social work, nursing, and pastoral care.

Start with us! Stay with us! Grow with us!

Please note:
  • A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
  • All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.



Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

BEFORE YOU APPLY:

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

  • Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.
  • For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”
  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.
  • This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Joseph K. Fried at Joseph.Fried@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for the typing, processing and maintenance of patient files and for the monitoring of documentation deadlines.

EXAMPLES OF DUTIES

  • Types medical forms, reports and summaries from rough copy or electronic recording devices;
  • Checks all documentation for correct patient name and number, completion of data and authorized signature;
  • Performs routine coding of information supplied by physicians and translated according to comprehensive reference guidelines;
  • Files paperwork in chronological order within appropriate section of patient folders;
  • Maintains physical folders and contents;
  • Maintains patient rosters for different disciplines (psychiatric, nursing, social work, rehabilitation, treatment plans) and notes whether reports have been filed at required intervals;
  • Maintains separate Medicaid/Medicare file and submits forms to physician or nursing staff for medical notation before periodic deadlines for continuation of coverage;
  • Follows periodic deadlines for reminding accountable staff of such requirements as physical exams, weight and blood pressure checks, lab work, X-rays, medication renewal, recertification of admission;
  • May schedule patient appointments;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Knowledge of
    • office systems and procedures including proper telephone usage and filing;
    • medical or psychiatric terminology as appropriate to the position;
  • Skills
    • interpersonal skills;
    • oral and written communication skills;
    • accuracy in typing;
  • Ability to
    • operate office equipment which includes personal computers or other electronic equipment;
    • follow written and oral instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Two (2) years of clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a medical or psychiatric environment as appropriate to the position.

PREFERRED QUALIFICATIONS

  • Experience in office systems and procedures including proper telephone usage and filing
  • Expereience with medical or psychiatric terminology as appropriate to the position
  • Experience with accuracy in typing
  • Experience operating office equipment which includes personal computers or other electronic equipment

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

WORKING CONDITIONS

Incumbents in this class in a state hospital may have significant exposure to such things as communicable/infectious diseases and/or risk of injury from assaultive and/or abusive clients and may be exposed to moderately disagreeable conditions.

Salary.com Estimation for Medical Records Clerk (Office/On-site) in New Haven, CT
$41,183 to $51,789
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