Information Technology Analyst 1 (40 Hour)

Introduction

The State of Connecticut Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) Agency Success team is currently accepting applications for an Information Technology Analyst 1 position to service Connecticut Department Veterans Affairs (CTDVA). WHAT WE CAN OFFER YOU Visit our new State Employee Benefits Overview page! Professional growth and development opportunities A healthy work/life balance to all employees THE ROLE The Information Technology Analyst 1 will primarily be responsible for supporting the day-to-day operations of business and clinical applications for the Department of Veterans Affairs, which include planning, monitoring, and administrative support.� POSITION HIGHLIGHTS Monday - Friday Full-time (40 hours per week) First shift (hours could vary) Location: Rocky Hill, CT This hybrid position is eligible to apply for telework in accordance with the Telework Policy.

Selection Plan

FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.� Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. AFTER YOU APPLY: Some email providers may experience delays or issues delivering messages. To avoid missing important updates— such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information”. Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay Connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics. This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization. QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Brittney Woodley at brittney.woodley@ct.gov. Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment, this class is accountable for performing a range of information technology tasks and application development in an IT environment.

EXAMPLES OF DUTIES

Support and maintain enterprise healthcare and clinical applications. Plan, test, and deploy application upgrades, patches, enhancements, and releases. Partner with users, vendors, and technical teams to resolve application issues and improve system performance. Administer and support EHR, pharmacy, medication dispensing, and other clinical applications. Manage application security, user access, roles, permissions, and system configurations. Develop and maintain clinical forms, workflows, order sets, and documentation templates. Coordinate application recovery, failover, and disaster recovery testing. Support medication barcode scanning and automated dispensing systems. Monitor and maintain HL7 interfaces and healthcare system integrations. Serve as Health Information Exchange (HIE) Administrator and support interoperability initiatives. Support clinical data, archival, and retention activities. Develop and support SharePoint and Power Automate solutions, workflow automation, and document management processes. Coordinate application-related projects and collaborate with vendors, stakeholders, and technical teams. Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of data control functions;� IT equipment and diagnostic tools;� Knowledge of principles and techniques of computer programming;� programming languages;� principles of information systems;� principles and concepts of network environments;� computer operating systems;� fundamental principles and theories of business and planning functions;� principles and techniques of systems analysis, design and development;� capabilities of computer equipment and technology;� Considerable technical problem solving skills;� logic and analytical skills;� Skills interpersonal skills;� oral and written communication skills;� Considerable ability to install and maintain microcomputer hardware, software and network components;� Ability to prepare and maintain records, logs, reports, documentation, and manuals;� write, test and debug computer programs;� use programming development tools;� identify, analyze and resolve simple business and technical problems.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been performing basic technical support work in such areas as:� help desk functions;� installing and maintaining basic computer hardware and software;� data communications, microcomputer support, production control or programming;� performing any closely related basic technical support function. NOTE: For state employees basic technical support work is interpreted at the level of an Information Technology Technician.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in management information systems, computer science or electrical engineering may be substituted for the General and Special Experience. For state employees two (2) years as an Information Technology Technician may be substituted for the General and Special Experience. Successful completion of an Information Technology Analyst Trainee program approved by the Department of Administrative Services may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

Experience administering Electronic Health Record (EHR), pharmacy, and medication management applications. Experience managing application security, user provisioning, role-based access controls, and system configuration of business applications. Experience developing templates, assessment forms, order sets, and clinical documentation. Experience with Healthcare Information Exchanges (HIE), HL7 integrations, and data archival processes. Experience with SharePoint and Power Automate solutions.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Salary : $89,760