What are the responsibilities and job description for the Scheduler (HEALTH CARE TECH III) - Grand Junction Regional Center **Western Slope**. position at State of Colorado?
Department Information
Please note: This recruitment may be used to fill multiple vacancies
This will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense
About Grand Junction Regional Center
Grand Junction Regional Center (GJRC) exists to provide person-centered quality healthcare, activities of daily living, and an active learning atmosphere in a safe and healthy environment for intellectually and developmentally disabled (IDD) individuals and individuals who may have behavioral health needs in addition to IDD. This work unit provides 24-hour treatment services that comply with State and Federal regulations.
Description Of Job
The Scheduler is responsible for ensuring 24/7 staffing coverage across 11 group homes, maintaining safe staffing ratios, coordinating direct care support, and responding to emergencies to support high-quality care for individuals with developmental and intellectual disabilities.
Additionally, As a Scheduler You Can Expect To
Education/Licensure/Certification/Experience
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Additional appropriate education will substitute for the required experience on a
year-for-year basis
Special Qualifications
Must be QMAP trained or hold a valid LPT license
Preferred Qualifications
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form . Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us .
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
Please note: This recruitment may be used to fill multiple vacancies
This will be accepting applications from residents and non-residents of Colorado. This announcement is open to potential candidates who are legal residents of the United States. All legal residents of the United States are eligible to apply and compete. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado prior to their start date, at their own expense
About Grand Junction Regional Center
Grand Junction Regional Center (GJRC) exists to provide person-centered quality healthcare, activities of daily living, and an active learning atmosphere in a safe and healthy environment for intellectually and developmentally disabled (IDD) individuals and individuals who may have behavioral health needs in addition to IDD. This work unit provides 24-hour treatment services that comply with State and Federal regulations.
Description Of Job
The Scheduler is responsible for ensuring 24/7 staffing coverage across 11 group homes, maintaining safe staffing ratios, coordinating direct care support, and responding to emergencies to support high-quality care for individuals with developmental and intellectual disabilities.
Additionally, As a Scheduler You Can Expect To
- Independently schedule and coordinate staff assignments to meet state-regulated staffing ratios and resident needs.
- Review, approve, or deny leave requests based on current staffing levels and operational impact.
- Respond quickly to staff call-offs, absences, and emergencies by finding or providing coverage.
- Maintain, adjust, and communicate staffing schedules daily using proprietary scheduling software (e.g., When2Work), spreadsheets, and internal systems.
- Provide on-the-ground direct care coverage when no other staffing solution is available.
- Serve as the command center during agency-wide crises, coordinating emergency response and ensuring proper notifications.
- Communicate with interdisciplinary teams, external emergency services, and internal departments to ensure coordinated crisis management.
- Compile and distribute accurate attendance records, duty status reports, and shift documentation.
- Operate a variety of office technologies and manage high-volume communications (phone, email, internal messaging).
- Participate in training, team meetings, and performance support activities for direct care staff.
- Coach and direct up to 15 Health Care Technicians, offering real-time guidance and documentation support.
- Safely operate agency vehicles and support transport logistics for staffing or resident needs.
- Uphold agency procedures, maintain data accuracy, and assist with various administrative projects as assigned.
Education/Licensure/Certification/Experience
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
- High school diploma or General Education Diploma (GED)
- Two (2) years of experience in an occupational field related to working to the work assigned, such as working with a population with intellectual and developmental disabilities
Additional appropriate education will substitute for the required experience on a
year-for-year basis
Special Qualifications
Must be QMAP trained or hold a valid LPT license
Preferred Qualifications
- Dependable, adaptable, and responsible
- Full background check: CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers) and reference check required
- Must possess a valid, unrestricted U.S. Driver's License
- Shift Work – GJRC is a 24/7 facility, must be available to work any shift, any day and/or any area, to meet the agency needs
- Travel – Drive state car, van or bussette to various group homes, programming, admin & in community
- TB test is required, requires Influenza and other vaccines as required by state and facility; must be 18 years or older.
- Pre-employment Physical/Tests – Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
- Annual recertification is required for “CORE” skills including CPR, suctioning, transfers and lift use, wheelchair securement, Safety Care.
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
- Preferred Qualifications & Competencies:
- Relevant years of state service experience.
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form . Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process – Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
- You or your representative must sign and submit the official appeal form for review.
- You can find the official appeal form here .
- You must be deliver the official appeal form to the State Personnel Board:
- By email (dpa_state.personnelboard@state.co.us), or
- Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
- Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
- Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
- At (303) 866-3300, or
- Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
- How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)
- The Assessment Process
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:
- Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
- Medical and dental health plans
- Employer supplemented Health Savings Account
- Paid life insurance
- Short- and long-term disability coverage
- 11 paid holidays per year plus vacation and sick leave
- State of Colorado Employee BenefitHub Resource Center
- Employee Wellness program
- Excellent work-life programs, such as flexible schedules, training and more
- Remote work arrangements for eligible positions
- *Some positions may qualify for the Public Service Loan Forgiveness Program .
- We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
- Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
- We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
- Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
- We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
- Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us .
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.