Demo

Service Coordinator

State of California
Sacramento, CA Temporary
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

This position is located in the city of San Jose .

Multiple vacancies may exist."

Under the general supervision of the Team Manager, Staff Services Manager I, in the San Jose District of the Vocational Rehabilitation Employment Division / Specialized Services Division, and working cooperatively with program units and supervisors throughout the District, the Staff Services Analyst , Service Coordinator (SC) in a working capacity provides a variety of analytical support related to planning, arranging, coordinating and monitoring the vocational rehabilitation services available to consumers to enable them to become employed, live independently, and have equality in the communities in which they live and work.

The San Jose District is responsible for service delivery of Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support. District staff will also conduct eligibility and priority for services determinations for applicants for services and direct post-employment services for individuals who find jobs as a result of DOR services.

Limited Term Positions :

This is a 12 month limited term position that may be extended and / or may become permanent pending budget approval.

You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

  • STAFF SERVICES ANALYST

Additional Documents

  • Job Application Package Checklist
  • Duty Statement
  • Position Details Job Code # :

    JC-469460

    Position #(s) : 813-250-5157-XXX

    Working Title : Service Coordinator

    Classification :

    STAFF SERVICES ANALYST $3,749.00 - $6,276.00

    of Positions : Multiple

    Work Location : Santa Clara County

    Telework : Hybrid

    Job Type :

    12 Month Limited Term - Full Time

    Department Information

    If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.

    DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.

    DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.

    Our work at DOR is guided by the following core values :

  • We believe in the talent and potential of individuals with disabilities.
  • We invest in the future through creativity, ingenuity, and innovation.
  • We ensure our decisions and actions are informed by interested individuals and groups.
  • We pursue excellence through continuous improvement.
  • We preserve the public's trust through compassionate and responsible provision of services.
  • VISION STATEMENT :

    Employment, independence, and equality for all Californians with disabilities.

    MISSION STATEMENT :

    DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.

    People with disabilities are encouraged to apply.

    Please visit our website to learn more about DOR and our mission.

    Department Website : Special Requirements

    If mailing in an application, include JC# 469460 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the "Questions" tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

    Employment Application (STD.678) :

    It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

    Upon hire, applicant may be required to provide copies of transcripts or diploma.

    Statement of Qualifications :

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

    1. Please describe what you know about the Department of Rehabilitation (DOR) and the Employment Services and what motivates you to apply for this position.

    2. Give specific examples of your past experience(s) and explain how they relate to the duties and tasks of the Staff Service Analyst / Service Coordinator position.

    Candidates must prepare a Statement of Qualifications responding to each of the two Desirable Qualifications listed above as part of the examination process. Responses must be no more than two (2) pages in length, using Arial 12-point font, and be organized and numbered as reflected above. In your response, please address your experience, knowledge, and ability in the above areas and provide specific examples.

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date : 3 / 19 / 2025

    Who May Apply

    Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

    Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to :

    Department of Rehabilitation

    N / A

    Attn : Unit 250 - PAS # 250071 - JC # 469460

    721 Capitol Mall

    Sacramento , CA 95814

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at :

    Department of Rehabilitation

    N / A

    Unit 250 - PAS # 250071 - JC # 469460

    721 Capitol Mall

    Sacramento , CA 95814

    08 : 00 AM - 05 : 00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

  • Current version of the State Examination / Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Cover Letter Required
  • Statement of Qualifications -
  • Please see Special Requirements for instructions."

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

  • Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
  • Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
  • Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
  • High level of organizational skills and office equipment and processes proficiency;
  • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
  • Knowledge of department's mission and goals;
  • Experience communicating with and providing information regarding DOR services to applicants and consumers
  • Benefits

    There are many benefits to joining our team! We offer competitive pay, advancement opportunities, upward mobility, work-life-balance. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as :

  • Pension through CALPERS
  • Medical Benefits, including health , dental , and vision insurance
  • Medical benefits into retirement
  • Deferred Compensation options : 401k and 457b
  • Group Legal Services
  • Life Insurance
  • ScholarShare (College Saving Account)
  • School Loan forgiveness under the federal Public Service Loan Forgiveness Program
  • Death Benefits
  • Disability Insurance Programs
  • Employee Assistance Program
  • Employee Wellness Services
  • General State Employment Benefits and Protections

    Click here to view more information about the outstanding benefits offered to State employees.

    Contact Information

    The Hiring Unit Contact is available to answer questions regarding the position or application process.

    Department Website : Special Requirements

    Tiffany Freymiller

    669) 236-3858

    tiffany.freymiller@dor.ca.gov

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact :

    Office of Civil Rights

    916) 558-5850

    Civil.Rights@dor.ca.gov

    California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Examination Information

  • To obtain list eligibility for this position(s), you must first take the online exam : STAFF SERVICES ANALYST
  • Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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