PROGRAM COMPLIANCE AUDITOR 2

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

PROGRAM COMPLIANCE AUDITOR 2

Job Location:

Address: Division of Developmental Disabilities (DDD)

1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details

Salary: $50,000.00 - $52,000.00

Grade: 19

Closing Date: November 12, 2025

Job Summary

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Program Compliance Auditor 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties

Essential Duties and Responsibilities include but are not limited to:

• Assist and participate in complex projects, including external audits and the development of project plans, metrics, timeliness, charts, process flowcharts, and other devices and tools to properly manage the projects and to report the activities accomplished.
• Research and develop an audit tool to define parameters/scope of audit. Complete/assist with audits and conduct audit exit meetings as needed. Document processes and prepare audit findings. Draft written reports, memorandum, and other documents. Conduct follow-up audits to monitor implemented interventions. Conduct business and statistical analysis to track progress.
• Engage in continuous knowledge development regarding agency/state rules, regulations, best practices, tools, techniques, and performance standards. Maintain communication with management and applicable committees. Identify, track, and trend any emerging non-compliant program practices and systems for the purpose of intervening early and interrupting institutionalization of non-compliance across affected programs.
• Balance, prioritize, and organize multiple tasks; work collaboratively in teams and across organizations; synthesize feedback and adjust plans accordingly. Assist the Compliance Unit with unit high-level tasks such as 360 RAM, tracking & trending, development & delivery of compliance educational content, and other projects as needed.
• Manages multiple small to medium-sized projects/audits. Works cross-functionally to solve problems and implement changes. Recommends project standards, goals, and procedures. May serve as backup to key staff when needed.
  
  

Knowledge In

Knowledge, Skills & Abilities (KSAs):

• Federal and state laws pertaining to Medicaid Managed Care and LTSS, including principles and practices of business administration and time management.
• Clear understanding of rules and procedures governing the services for the ALTCS DDD population.
• Auditing processes and Corrective Action Plan development and monitoring.
• Financial management, LEAN and Six Sigma or Project Management principles, the principles of public administration, and professional effective communication.
• Methods for tracking complex work with milestones and detailed timelines, and knowledge of public contracts and policy.
• Clear understanding of the Office of Inspector General elements of an effective compliance program.
  
  

Skills In

• Analytical thinking.
• Strong technical and professional writing.
• Planning, organizing, prioritizing, coordinating, and administering multiple projects/tasks
• Conceptualizing, planning, designing, and developing projects.
• Working with diverse high-performance teams.
• Proficiency in Google Suite software such as Google Word, Sheets, Slides, Calendar, and Gmail.
• Interpersonal, written, and oral communications.
  
  

Ability To

• Plan, organize, coordinate, and evaluate complex contract and policy language.
• Organize and maintain large project schedules, including daily metrics.
• Research, analyze, and synthesize data; read, interpret, and analyze complex statutes, rules, and policies related to health care, finance, and IT systems.
• Create technical reports and visual data for metrics.
• Work independently.
• Take direction and communicate effectively complex and technical issues to internal and external audiences.
• Respond promptly to customer needs; take a customer-centric approach to problem solving; use time efficiently; demonstrate continuous effort to improve operations and streamline work processes.
  
  

Selective Preference(s)

The ideal candidate for this position will have:

• A Bachelor’s degree in public or business administration with at least two years of professional experience in the Managed Care or public health care environment, or a Master's degree in business or public administration from an accredited college or university, may substitute for one year of the required experience.
  
  

Pre-Employment Requirements

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  
  

Benefits

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
  
  

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us

For questions about this career opportunity, please contact Ariana Dominguez at 480-790-1749 or arianadominguez@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation, such as a sign language interpreter or an alternative format by contacting 480-790-1749 or arianadominguez@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.