What are the responsibilities and job description for the PARK RANGER position at State of Arizona?
ARIZONA STATE PARKS AND TRAILS
Connecting people with the outdoors and history of Arizona to build a lifetime of memories.
Arizona State Parks and Trails is the leader in sustainable outdoor recreation for current and future generations.
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Arizona State Parks and Trails protect and preserves more than 30 state parks and natural areas. The agency also includes the statewide trails program, outdoor-related grants program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. With parks located across the state, the agency strives to make outdoor recreation accessible and available to everyone.
PARK RANGER
LAKE HAVASU STATE PARK
*must be able to work evenings, weekend and holidays*
**housing is not included with this position**
Job Location:
Address: 699 London Bridge Road, Lake Havasu City, Arizona
Posting Details:
Salary: $17.50 - $19.00 / per hour
Grade: 16
Closing Date: January 18, 2026
Job Summary:
Under general supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations.
Job Duties:
- Hosts visitors; conducts interpretive programs and may lead guided walks or hikes.
- Provides information in response to visitor questions, direction, guidance, and concerns.
- Works to keep park safe & clean through manual tasks involving grounds and equipment maintenance.
- Has responsibility for contributing to the park wayfinding program and trail network for the benefit of the park and patrons.
Customer Service:
- Provides customer service by phone and in-person and respond to publics inquires about park hours, accommodations, reservations.
- Has responsibility for contributing to the park wayfinding sign program and trail network for the benefit of the park and patrons.
Cash Handling:
- Perform cashier duties at Contact Station/Gift Shop.
- Collect and account for fees for park admission and store purchases.
- Utilize P0S and Computer Reservation system which requires knowledge of agency policies and procedures.
Public & Staff Safety:
- Promote the safety of park visitors and enforces Park rules and protect Park resources.
- Utilizes two-way radio communications system; Confers with local officials and law enforcement officers.
- Completes all necessary reports concerning incidents.
- May lead and assist in training subordinate staff.
- Other Duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
- Principles and processes for providing customer and personal services.
- Park rules, fees and revenue functions.
- Techniques for display and interpretation of objects, artifacts and general resources to visitors.
- General office procedures.
Skill in:
- Public relations and information dissemination
- Active listening, service orientation, critical thinking.
- Driving and operating automatic equipment.
Ability to:
- Research of natural or historical information.
- Perform math calculations.
- First aid techniques.
- Oral and written communications.
- Interpersonal relationships.
- De-escalate upset or noncompliant visitors.
Selective Preference(s):
Two years of experience equivalent to a Park Ranger Specialist , OR three years of work experience in customer service, library or museum work; OR a Bachelor’s degree in Park Management, Forestry , Natural Resources Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, and abilities may be substituted .
Pre-Employment Requirements:
- Must possess and maintain a current Arizona Driver’s license appropriate to assignment.
- Within six months of appointment, possess and maintain CPR/First Aid certification.
- Within 12 months of appointment, require Interpretive Guide certification.
this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
- Affordable medical, dental, life, and short-term disability insurance plans
- Top-ranked retirement and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Parental Leave - Up to 12 weeks per year pid leave for newborns or newly placed foster/adopted child.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Eligible for Arizona State Retirement System pension. Enrollment eligibility will become effective after 27 weeks of employment for newly hired State of Arizona employees.
Contact Us:
Recruitmenthr@azstateparks.gov
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 604 -7331. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Having trouble applying for this position?
Email HRIShelpdesk@azdoa.gov or call (602) 542-4700 for assistance.
Salary : $18 - $19