What are the responsibilities and job description for the Office Assistant 1/2 Flex (PCN 250468) position at State of Alaska?
ATTENTION! ALASKA RESIDENTS ONLY!
The Department of Transportation and Public Facilities (DOT&PF), Central Region, is looking for a Office Assistant 1/2 Flex in Anchorage to help us Keep Alaska Moving!
What you will be doing:
This position serves as the front desk receptionist, provides a full range of reception services for the Department of Transportation & Public Facilities (DOT&PF) Central Region Headquarters building, and supports Central Region Design & Engineering Services (D&ES) sections which includes, but is not limited to, processing staff training & travel documents, procurement requests, staff timekeeping, documenting and tracking expenditures, receiving materials/equipment, and keeping and managing documentation. Receptionist duties include: answering main phone line, greeting and assisting the general public in directing them to the appropriate section, responding to request for information from employees and the general public, providing mail distribution services, managing the D&ES division vehicle pool.
Our organization, mission, and culture:
The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, and leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder. The department values professional development, offering training programs and mentorship opportunities to help individuals expand their expertise and advance in their chosen fields. With the vast and unique challenges of Alaska's geography and climate, employees can work on groundbreaking projects that contribute to the state's growth, making the DOT&PF an ideal choice for those seeking a fulfilling and evolving career in transportation and public facilities.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.
The working environment you can expect:
This position is located at 4111 Aviation Avenue on the shores of Lake Hood. We have beautiful vistas year-round of Sleeping Lady, Denali, and the Chugach Range. Our office is known as the world's busiest seaplane base. You will be able to enjoy Lake Hood’s surrounding walking and biking trails with your fellow teammates during breaks.
Who we are looking for:
To be successful in this position, the selected applicant will possess the following core competencies:
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
- Conscientiousness: Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.
- Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
- Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
To view the general description and example of duties for positions please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
Special Note:
Valid Alaska Driver`s License is required.
High school diploma or G.E.D.;
OR
Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);
OR
A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
Special Note:
ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.
"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.
Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.
Office Assistant 2:
High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.
At time of interview, applicants are requested to submit (if not already attached to your application):
- Three (3) professional references, including name, job title, and current phone numbers.
- A copy of your last two (2) performance evaluations. You may substitute letters of recommendation if evaluations are unavailable.
- A current copy of your driver’s license
- Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) if using education to verify that you meet the minimum qualifications.
ALASKA RESIDENTS ONLY
Please be sure to check our residency definition to determine if you qualify.
FLEXIBLY STAFFED
This position is flexibly staffed. This vacancy may be filled at either the Office Assistant 1 or Office Assistant 2 level, depending on the applicant's training and/or experience. The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at. If filled at Level 1, promotion to the Level 2 will occur upon successful completion of the probationary period and required training, as well as the applicant meeting the minimum qualifications of the higher job class.
SUPPLEMENTAL QUESTIONS
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.
EDUCATIONTo verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.For specific information about this position, please contact the hiring manager at the following:
Name: Loruama Neufeldt, Administrative Officer 1
Phone: (907) 269-0895
Email: loruama.neufeldt@alaska.gov
OR
Name: Teodore Odena, Central Region Recruitment Coordinator
Phone: (907) 269-0630
Email: teodore.odena@alaska.gov
Salary : $19 - $21