Investigator 3 (07-3072)

What You Will Be Doing:
The Alaska Workers’ Compensation Special Investigations Unit (SIU) investigates allegations of criminal and civil fraud under the Alaska Workers’ Compensation Act, enforces compliance with workers’ compensation insurance requirements, and provides compliance education to the general public. Under the general supervision and direction of the Chief Investigator, the incumbent Investigator 3 is responsible for more complex fraud investigations involving employers, injured workers, and care providers.

Our Organization, Mission and Culture:
The Division of Workers’ Compensation’s mission is to ensure the quick, efficient, fair, and predictable delivery of indemnity and medical benefits to injured workers at a reasonable cost to employers. SIU conducts thorough and fair fraud investigations, holds violators accountable, and strives to prevent uninsured injuries through proactive public education.   This investigator position is crucial to the process of ensuring employer compliance with the Alaska Workers’ Compensation Act to protect employers and workers from uninsured injuries and fraudulent activity.  

The Benefits of Joining Our Team:
SIU operates as a dedicated, collaborative team of professionals with a wealth of knowledge who also enjoy individual autonomy.  We offer a friendly, drama-free working environment with very little turnover and many opportunities for cross training in fraud and failure to insure laws.

The Working Environment You Can Expect:
This position is located in mid-town Anchorage at 3301 Eagle Street, which offers ample free parking and easy access to restaurants, retail shops, and a 15-acre park with grassy fields and paved walking paths. This position requires occasional travel within the State. 

SIU investigators enjoy a private office atmosphere.  We perform a significant amount of hands-on work both in and out of the office, with routine public contact. Therefore, telework is not an option in this office.

As an investigator with the SIU, you will have the opportunity to exercise your advanced skills in a fast-paced, challenging, and supportive environment. SIU investigators share the following core values:  integrity, respect, dedication/commitment, accountability, and family.

Who We Are Looking For:
The best fit for this position is a person who is proficient with advanced experience in the following areas: 

• Legal, Government, Investigations: Shows knowledge of statutory and regulatory laws; guidelines and procedures associated with investigations, including evidence detection and handling and drawing appropriate factual inferences and conclusions; legal procedures, including court and administrative hearings; citizen due process rights; research methods and tools; analyzing documents, correspondence, and other materials pertinent to an investigation; application of investigative techniques and procedures.   
• Interpersonal Skills: Demonstrates understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; effectively deals with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities and other individual differences.  
• Accountability: Accepts responsibility for own actions and decisions, and demonstrates commitment to accomplish work in an honest, fair, efficient, ethical and cost-effective manner; shows consistency in words and actions.  
• Writing:   Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a brief, clear, and organized manner; produces written information, including technical material appropriate for the intended audience.  
• Oral Communication: Expresses information to individuals or groups effectively, considering the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.  

Special Note:
Must pass a background check to obtain a Special Commission from Department of Public Safety

Any combination of education and/or experience that provides the applicant with competencies in    Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.   Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.   Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.   Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings.  Presenting evidence and providing testimony.   Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported.    Equivalent to those typically gained by: Any combination of preparatory post-secondary education and/or progressively responsible investigative work experience performing duties such as locating and gathering information, evidence and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities which included preparing reports in support of attorneys or agencies engaged in administrative adjudication, and/or detecting and verify suspected fraud, licensing violations, and other violations of state law.    Definitions:   “Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.    “Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.   “Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through  formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.   “Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.   Special Note: Some positions in this class may require eligibility for commission as a Special Officer with the State of Alaska as a condition of hire.    Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.   Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.

 
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only.  Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.  
 
SUPPLEMENTAL QUESTIONS
Applicants must demonstrate their skill and/or experience in their responses to the supplemental questions. Please make sure to answer the supplemental questions as thoroughly as possible. Your responses must be supported by your application. Please see the "QUESTIONS" tab at the top of this bulletin to preview the supplemental questions.
 
COVER LETTER
A cover letter is required for this position. Applications without cover letters will be rejected. Your cover letter must provide the following information:
The cover letter must:

• Describe how you meet the minimum qualifications for the position.
• Describe your competencies as they pertain to the job description above. Give specific examples to demonstrate your experience.
• Be in standard business format.

DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW

• A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number. 
• A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
• Three (3) professional writing samples.

APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply” page.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you’re experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
  
EDUCATION 
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you’re unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.
 
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
 
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, “see resume” or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

BARGAINING UNIT
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.
 
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
 
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
  
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to: recruitment.services@alaska.gov
 
For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska

Salary : $32