What are the responsibilities and job description for the Health Program Manager 2 (General Relief / Central Applications Processing Unit Manager PCN 062553) position at State of Alaska?
This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.
Join the Department of Health!
We’re thrilled to welcome you
Please take a look at our job announcement below.
If you can see yourself in this role, apply now—your next opportunity awaits
This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.
What You Will Be Doing
In this role, you will take the lead in managing and administering the General Relief/Temporary Assisted Living Program under the guidance of the Health Program Manager 4 (Chief of Programs). You will oversee the intake process for waivers and Community First Choice/Personal Care Services applications, ensuring that all procedural aspects of the General Relief Program are handled efficiently and in compliance with policy. You will also be responsible for managing a substantial program budget.
Working as a supervisor, you will directly guide a Health Program Manager I and two Health Program Associate supervisors, coordinating their efforts to support the daily operations of the General Relief/Temporary Assisted Living Program and the application processes for Home and Community-Based waiver and state plan programs.
This postion requires regular travel throughout the state of Alaska
Mission And Values/Culture
Senior and Disabilities Services promotes health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.
Benefits Of Joining Our Team
The General Relief/Central Applications Processing Unit is a close-knit team working in a positive and dynamic work environment. Our work provides a valuable service to Alaskans who need to reside temporarily in an Assisted Living Home. Our work within our team, with programs, and with partners is reflective, supportive, and collaborative in nature.
Our unit promotes continuous learning and personal growth, as well as access to opportunities for development and advancement. There may be an opportunity for a hybrid telework schedule once the incumbent has successfully passed the probationary period.
The Working Environment You Can Expect
This position is located in Anchorage, Alaska
The office is located in Northeast Anchorage (1831 Bragaw Street).
It is near Costco, East High School, various restaurants, and a coffee shop. Parking is readily available at the office. The incumbent will work closely with other members of the SDS Management team.
The position requires regular local travel and occasional travel throughout the state.
Who We Are Looking For
The ideal candidate will possess the position-specific competencies in addition to the minimum qualification listed below:
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Description
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with the competencies in
A Bachelor's degree from an accredited college in biological, health or behavioral science; health practice; education; public, healthcare, or business administration; or a closely related field;
AND/OR
Progressively responsible professional experience performing health program planning, development, coordination, evaluation, or implementation; providing technical health care assistance and consultation; conducting health care utilization or quality assurance examinations; and/or delivering health care.
Special Note: Agencies employing Health Program Managers are responsible for administering a wide range of medical, behavioral, and social health insurance programs for children and adults. Positions typically focus on a particular health area. Where licensure is required, the job vacancy announcement will identify the type of license necessary to apply for that specific position. The essential functions of some positions may involve exposure to infectious diseases and/or biohazards. Travel may be required.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Responsibilities
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.At the time of the interview, please provide the following:
SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you must answer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
Work Experience
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that the minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
For specific information about the position, feel free to contact the hiring manager at:
Caroline Hogan / Acting Deputy Director
Phone: 907-269-3681
Email: caroline.hogan@alaska.gov
Join the Department of Health!
We’re thrilled to welcome you
Please take a look at our job announcement below.
If you can see yourself in this role, apply now—your next opportunity awaits
This position is open to Alaskan Residents only.
Please check out the residency definition to determine if you qualify.
What You Will Be Doing
In this role, you will take the lead in managing and administering the General Relief/Temporary Assisted Living Program under the guidance of the Health Program Manager 4 (Chief of Programs). You will oversee the intake process for waivers and Community First Choice/Personal Care Services applications, ensuring that all procedural aspects of the General Relief Program are handled efficiently and in compliance with policy. You will also be responsible for managing a substantial program budget.
Working as a supervisor, you will directly guide a Health Program Manager I and two Health Program Associate supervisors, coordinating their efforts to support the daily operations of the General Relief/Temporary Assisted Living Program and the application processes for Home and Community-Based waiver and state plan programs.
This postion requires regular travel throughout the state of Alaska
Mission And Values/Culture
Senior and Disabilities Services promotes health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.
Benefits Of Joining Our Team
The General Relief/Central Applications Processing Unit is a close-knit team working in a positive and dynamic work environment. Our work provides a valuable service to Alaskans who need to reside temporarily in an Assisted Living Home. Our work within our team, with programs, and with partners is reflective, supportive, and collaborative in nature.
Our unit promotes continuous learning and personal growth, as well as access to opportunities for development and advancement. There may be an opportunity for a hybrid telework schedule once the incumbent has successfully passed the probationary period.
The Working Environment You Can Expect
This position is located in Anchorage, Alaska
The office is located in Northeast Anchorage (1831 Bragaw Street).
It is near Costco, East High School, various restaurants, and a coffee shop. Parking is readily available at the office. The incumbent will work closely with other members of the SDS Management team.
The position requires regular local travel and occasional travel throughout the state.
Who We Are Looking For
The ideal candidate will possess the position-specific competencies in addition to the minimum qualification listed below:
- Supervision: Plans, distributes, and monitors work assignments; sets task priorities; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated fairly and equitably. Assignments include the authority and responsibility to recommend or independently take action to employ (i.e., appoint, transfer, promote), discipline or discharge, or adjudicate grievances of direct reports.
- Partnering: Develops networks and builds alliances, collaborating across boundaries to establish strategic relationships and achieve shared goals.
- Public Health: Applies knowledge of the concepts, principles, theories, methods, and tools associated with protecting and improving the health of people and their communities, including promoting healthy lifestyles, researching disease and injury prevention, and detecting, preventing, and responding to infectious diseases.
- A valid and Current Alaskan driver's License is required at the time of appointment.
- A background check will be required for this position.
- Requires frequent travel locally and occasional travel outside of the Anchorage area.
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Description
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations instead of specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to meet the competency successfully, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.
Any combination of education and/or experience that provides the applicant with the competencies in
- Analysis and Assessment: Uses information technology in accessing, collecting, analyzing, maintaining, and disseminating data and information.
- Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (e.g., facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material and information that is appropriate for the intended audience.
- Community Dimensions of Practice: Distinguishes the roles and responsibilities of governmental and non-governmental organizations in providing programs and services to improve the health of a community
A Bachelor's degree from an accredited college in biological, health or behavioral science; health practice; education; public, healthcare, or business administration; or a closely related field;
AND/OR
Progressively responsible professional experience performing health program planning, development, coordination, evaluation, or implementation; providing technical health care assistance and consultation; conducting health care utilization or quality assurance examinations; and/or delivering health care.
Special Note: Agencies employing Health Program Managers are responsible for administering a wide range of medical, behavioral, and social health insurance programs for children and adults. Positions typically focus on a particular health area. Where licensure is required, the job vacancy announcement will identify the type of license necessary to apply for that specific position. The essential functions of some positions may involve exposure to infectious diseases and/or biohazards. Travel may be required.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Responsibilities
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.At the time of the interview, please provide the following:
- Three (3) professional references whom we may contact by phone, one (1) of whom must be your current or most recent supervisor, if not already provided in the application.
- Current performance evaluation, if available.if not already provided in the application.
- A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competencies,if not already provided in the application.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you must answer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
Work Experience
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that the minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
For specific information about the position, feel free to contact the hiring manager at:
Caroline Hogan / Acting Deputy Director
Phone: 907-269-3681
Email: caroline.hogan@alaska.gov
