What are the responsibilities and job description for the Customer Relations Representative position at State Nebraska Bank & Trust?
State Nebraska Bank & Trust is seeking a friendly, professional, and detail-oriented Customer Relations Representative (CRR) to join our team at the Main Branch. This position serves as a primary point of contact for customers, providing prompt, courteous service and creating a positive first impression of the bank. This role is responsible for opening and maintaining accounts, answering questions about bank products and services, and building strong, lasting relationships with our customers. The CRR reports to the Compliance/Deposit Officer.
The successful candidate will demonstrate the ability to communicate effectively and build positive relationships with customers, a high level of accuracy, reliability, and a commitment to exceptional customer service. Attention to detail, professionalism, and the ability to maintain confidentiality are essential in this role. A bachelor’s degree is preferred, along with prior customer service experience. Previous banking experience is helpful but not required. Bilingual skills are a plus. Candidates must be willing to reside or relocate within 15 miles of Wayne, Nebraska.
This full-time position will give you an opportunity to join a progressive, community-focused bank that offers a competitive salary and benefits package. Benefits include health, dental, and vision insurance, Paid Time Off (PTO), paid holidays, a matching 401(k) plan, tuition reimbursement, an incentive plan, short- and long-term disability insurance, and gym membership. Community involvement by our employees is strongly encouraged and supported. Strict adherence to confidentiality policies is required.
Location and Hours:
This position is located at the Main Branch. Standard work hours are 8:00am-5:00pm, Monday through Friday, and 8:00am-12:00pm every third Saturday. Occasional schedule adjustments may be required.
Qualified applicants may apply online at statenebank.com/about/careers or submit a cover letter and resume to:
State Nebraska Bank & Trust
Attn: HR Department
122 Main Street
Wayne, NE 68787
Email: info@statenebank.com.
State Nebraska Bank & Trust is an Equal Opportunity Employer.
#hc232090
The successful candidate will demonstrate the ability to communicate effectively and build positive relationships with customers, a high level of accuracy, reliability, and a commitment to exceptional customer service. Attention to detail, professionalism, and the ability to maintain confidentiality are essential in this role. A bachelor’s degree is preferred, along with prior customer service experience. Previous banking experience is helpful but not required. Bilingual skills are a plus. Candidates must be willing to reside or relocate within 15 miles of Wayne, Nebraska.
This full-time position will give you an opportunity to join a progressive, community-focused bank that offers a competitive salary and benefits package. Benefits include health, dental, and vision insurance, Paid Time Off (PTO), paid holidays, a matching 401(k) plan, tuition reimbursement, an incentive plan, short- and long-term disability insurance, and gym membership. Community involvement by our employees is strongly encouraged and supported. Strict adherence to confidentiality policies is required.
Location and Hours:
This position is located at the Main Branch. Standard work hours are 8:00am-5:00pm, Monday through Friday, and 8:00am-12:00pm every third Saturday. Occasional schedule adjustments may be required.
Qualified applicants may apply online at statenebank.com/about/careers or submit a cover letter and resume to:
State Nebraska Bank & Trust
Attn: HR Department
122 Main Street
Wayne, NE 68787
Email: info@statenebank.com.
State Nebraska Bank & Trust is an Equal Opportunity Employer.
#hc232090