What are the responsibilities and job description for the Parts Counter Person position at State Line Truck Service Inc?
5o Years Strong, State Line Truck Service, Inc. is a family run business seeking a full time Parts Counterperson to work in our Fitzwilliam, NH location. A good counterperson keeps technicians productive, reduces downtime for fleets, and maintains strong customer relationships. We are looking for someone to thrive in a fast paced shop, know their way around heavy duty parts and love helping customers get back on the road. Parts is the bridge between technicians, customers, and vendors.
Job Requirements:
- Experience in Diesel Class 8 heavy duty truck equipment desirable
- Maintain a neat retail display area and keep area well stocked and priced
- Assist customers with their mechanical questions to best assess their parts needs
- Ability to work with little or no supervision
- Process customer’s merchandise returns
- Handle all in-person and telephone inquiries and orders in a professional manner
- Customer Service both on the phones and in person with clear communication skills
- Basic computer knowledge and experience Pick parts for counter sales
- Parts delivery as necessary
- Use of computer programs; in house and OEM programs along with vendor programs
- Participate in OEM training, Education and Experience
- High School Diploma / GED
- 0 – 3 years of proven heavy duty truck equipment experience Valid driver’s license and clean driving record
- Attention to detail
Knowledge, Skills, and Abilities:
- Exceptional customer service and communication skills (both written and verbal)
- Ability to work in a team environment
- Must be highly motivated
- Flexibility to work overtime as needed, provide Saturday coverage as scheduled
- Sales experience a plus
- Ability to lift up to 70 pounds
- Mechanical knowledge of basic vehicle systems and operations
Hours:Monday – Friday 7:00 am – 5:00 pm, Saturdays 7:30 am 12:00 pm and overtime as necessary
Benefits:
We offer a competitive hourly wage, paid time off after 1 year of service. Medical, short term disability and company sponsored life insurance.
Company Profile:
Our family owned and operated business has been servicing trucks and selling parts since 1975. Our outstanding Customer service as well as our experienced and certified team makes us the first choice for heavy-duty truck parts and service requirements. We strive to provide our employees with a safe work environment and opportunities for personal growth.
Qualified candidates please forward your resume to krecord@statelinetruckservice. com, fax to 603-585-3477 or mail to Stateline Truck Service, 1005 NH Route 12S, Fitzwilliam NH, 03447. No phone calls please.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Work Location: In person
Salary : $20 - $30