What are the responsibilities and job description for the Service and Install Technician position at State Industrial - Recruiting?
- Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
- Work-life balance. We work a typical Monday-Friday 8a-4p work day with a rotating on-call schedule. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO.
- Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance.
- Are you a hands-on person with maintenance experience?
- Are you mechanically inclined and like to make repairs?
- Are you tired of long hours in your role with no chance for financial rewards or advancement?
POSITION SUMMARY:
State Cleaning Solutions, Installation Technician is responsible for coordinating and completing required installs for the assigned district. This position will also support warehouse inventory initiatives and service call support.
POSITION RESPONSIBILITIES:
- Manage Installs in the assigned region
- Take installation requests from the manager for the district and record them for follow-up
- Ensure equipment and product is available prior to install to complete installs in one stop
- Control the quality of all installations including equipment, product and support material installations, i.e. wall-charts, MSDS, order guides, etc.
- Manage Install schedule and assigned workflow
- Assist in inter-district coverage when needed
- Assist in inventory control and ordering
- Submit asset movement forms for all inventoried equipment being installed
- Utilize our handheld device software for all parts, equipment and products delivered
- Improve technical knowledge of machines and equipment
- Maintain contact with technical support from vendors
- Maintain equipment manuals and encourage access by all reps
- Assist with other service issues as assigned
- Respond to service requests from reps and supervisor
- Maintain all company-issued equipment, vehicles, etc
- Other duties as assigned
- Must be able to work flexible hours as needed
EDUCATION, SKILLS & ABILITIES:
- Preferred previous warewashing/laundry experience
- Customer service/sales background
- High school diploma
- Ability to operate assigned vehicles according to corporate fleet policy
- Proven ability to sell value added products
- High degree of mechanical aptitude (Plumbing, electrical, mechanical)
- Efficient at problem troubleshooting and resolution
- Exceptional customer service skills and interface
- Must be able to lift up to 60 lbs.
THE COMPANY
EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
#IND2
Salary : $50,000