What are the responsibilities and job description for the Server position at State Hill Craft Cocktails & Kitchen?
About
Located in Wyomissing PA, State Hill Craft Cocktails & Kitchen offers an eclectic lunch, dinner and cocktail menu that focuses on from-scratch cooking and local ingredients in a high volume setting. We are serious about being the best and are looking for people who want to succeed with us.
We are seeking 1-2 experienced servers who have a working knowledge of food, cocktails, and other beverages. You will be expected to maintain a professional and friendly attitude. It’s crucial that you keep a comprehensive knowledge of the food menu and specials along with the cocktail menu. Success in this role will be demonstrated by providing seamless and prompt table services to deliver excellent customer service and drive client growth and loyalty, as well as profiency using sales techniques to guide customers through our menu options and help them have the best possible experience. A strong desire and drive to learn and succeed in a busy, challenging, creative and professional restaurant environment is a must.
A minimum of 2 years serving experience is Required. Compensation includes $5 / hour. Free meals are provided. Knowledge of Toast POS is a plus. RAMP required within 60 days of hire.
Responsibilities:
- Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
- Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
- Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
- Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
- Ensuring beverages are served swiftly and replenished continuously.
- Ensuring accuracy when entering orders into the point of sale (POS) system.
- Following up on food and beverage orders with the back of house (BOH).
- Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
- Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
- Performing closing duties such as sweeping and vacuuming.
Job Types: Full-time, Part-time
Pay: $25.00 - $35.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
Salary : $25 - $35