Health Claim Assistant

We are not just offering a job but a meaningful career! Come join our passionate team!

As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

Visit our Careers page for more information on our , and of joining the State Farm team!

Compensation:

• Starting pay is $19.75/hour
• You are also eligible for:
  • An annual bonus based on individual and enterprise performance
  • Annual merit increases

Total Rewards Benefits:

• We like to reward our employees for their hard work and commitment. That is why we offer you might not find other places:
• Accrued Paid Time Off (PTO), plus:
• 5 days of Health Leave to take care of yourself and your family
• Paid Volunteer Time
• Annual Celebration Day to celebrate what's important to you
• Parental leave for mothers and fathers
• Wellnessand mental health programs
• 401(k) Savings Plan
• Medical, Dental and Vision
• Health Reimbursement Account, Health Care Flexible Spending Accounts, and Health Insurance
• Tuition Reimbursement/Community College Tuition Program
• Development and Mentor programs designed to help our employees grow and achieve their specific career goals
• Employee Resource Groups - State Farm's Good Neighbor Culture celebrates diversity and promotes an inclusive environment where all employees feel welcomed, valued, and respected. The State Farm Employee Resource Group (ERG) program is a key element in our Enterprise D&I Structure and Strategy.

This In-Office position is for a Health Claim Assistant. The primary responsibilities of this role include:

• Performing routine but varied duties requiring a variety of office skills and procedural knowledge in direct support of health claim associates involved in the handling of health claims
• Providing administrative support to claim handlers as directed
• Applying claim procedures and legislative requirements to service health claims
• Performing administrative support on claim files and various reports
• Creating, administering, and maintaining appropriate databases and tables

Items to note:

• Physical requirements: Requires bending, stooping, reaching, and lifting objects typically weighing no more than 25 to 50 lbs., including the ability to push and pull a mail cart
• Incumbency: New team members are not eligible for promotional opportunities until after 6 months of service, and 12 months of service for lateral opportunities
• State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

A successful candidate will be able to:

• Work with minimal supervision
• Complete correspondence per the claim handler instruction
• Handle return mail for claims and mail claim's checks per direction
• Update claim files and make corrections as directed per the claim handler
• Manage claim's supplies as needed
• Establish new Disability Income claims per management direction
• Handle 1099s and provider updates as directed
• Complete imaging preparation including batch preparation, code verification, and correction of errors
• Assist in the training of less experienced associates and advises claim management of training progress
• Assist in implementing new or revised procedures and standard work
• Display and communicate solid understanding of defined procedures and is able to troubleshoot non-routine assistant issues
• Acts as a liaison between the health claims administrative area and other health units
• Handle to completion and/or route Disability Income, Long-term Care, or medical tasks and documents as directed

They will be able to demonstrate the following competencies to be successful in the role:

• Adaptability
• Quality
• Strong work ethic
• Teamwork
• Technical/ functional expertise

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