Customer Service/Sales Representative

Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team! In this role, you will be the frontline ambassador for our company, delivering exceptional customer experiences while actively driving sales growth. You will engage with clients both in person and via various communication channels, providing tailored solutions that meet their needs. Your enthusiasm, strong communication skills, and sales expertise will help foster long-term relationships and expand our market presence. This paid position offers an exciting opportunity to develop your sales and customer service skills in a fast-paced environment committed to excellence.

Duties

• Engage with customers to understand their needs and recommend appropriate products or services, ensuring a positive experience.
• Conduct product demonstrations and presentations to showcase features and benefits effectively.
• Generate new leads through cold calling, networking, and territory management strategies to expand the customer base.
• Manage existing accounts by providing ongoing support, upselling opportunities, and building strong relationships for repeat business.
• Utilize CRM software such as Salesforce to track customer interactions, sales activities, and follow-up tasks diligently.
• Negotiate pricing, terms, and contracts with clients to close sales while maintaining profitability.
• Develop and implement business development strategies within assigned territories to increase market share through targeted marketing efforts and outreach.

Skills

• Proven experience in outside sales, B2B sales, or technical sales with a focus on territory management and lead generation.
• Strong negotiation skills combined with excellent customer service abilities to foster trust and loyalty.
• Familiarity with CRM software such as Salesforce or similar tools for managing customer relationships and sales pipelines.
• Ability to conduct product demos confidently, highlighting key features tailored to client needs.
• Demonstrated success in inside sales, retail sales, or cold calling campaigns that result in measurable growth.
• Analytical skills to assess market trends, customer feedback, and sales data for strategic decision-making.
• Effective communication skills for engaging presentations, negotiations, and building rapport with diverse clients. Join us as a Customer Service/Sales Representative and be part of a vibrant team dedicated to delivering outstanding service while driving business success!
• Property & Casualty or Personal Lines Licensed
• Life & Health or Life Licensed
• Three years of sales & customer service experience.

Pay: $45,055.42 - $54,260.29 per year

Benefits:

• 401(k)
• Paid training

License/Certification:

• Property & Casualty License (Preferred)

Work Location: Remote

Salary : $45,055 - $54,260