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Customer Service Representative - State Farm Agent Team Member

State Farm Agent
Jacksonville, FL Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/13/2026
Responsive recruiter

Replies within 24 hours

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
  • 401K after 12 full months as a full-time employee
  • Paid Time Off after January 1. During first year, they do have unpaid time off for doctor appointments, sickness, or vacation trips already scheduled, booked and paid for prior to employment, paid holidays.
  • Salary Range – $33,000 - $35,000 based on education and prior work experience. They are eligible to earn additional monthly bonus for setting appointments.
  • No license required to start but must obtain 4-40 license within 60 days of start date.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $32,000.00 - $36,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Health Insurance, and Renters Insurance.
  • Our office is located in 3041-1 Monument Rd Jacksonville.
  • Our office is open 8:30 - 5:00.
  • I have been a State Farm agent since 2007.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
  • We currently have 5 team members at our agency.
  • We have 77 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Salary : $32,000 - $36,000

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