What are the responsibilities and job description for the Operations Support Specialist position at State Electric Supply Company?
Ready to Strengthen Operations Across the Company? We’re Hiring an Operations Support Specialist
Help drive consistency, efficiency, and follow-through across our branch network.
At State Electric Supply Co., strong operations are the backbone of everything we do. From inventory accuracy to workflow efficiency, our ability to serve customers depends on disciplined execution and continuous improvement.
We’re looking for a detail-driven, organized, and analytical Operations Support Specialist to help support company-wide operational initiatives. If you enjoy tracking progress, improving processes, organizing data, and helping teams execute at a higher level — this role was built for you.
Your Mission: Support Execution. Improve Processes. Strengthen Consistency.
As our Operations Support Specialist, you’ll work closely with the Regional Director of Operations and the broader Operations Team to ensure initiatives are implemented, tracked, and followed through across our branch footprint.
You’ll help turn strategy into execution.
Here’s What Success Looks Like:
Driving operational follow-through:
Assist with implementation and tracking of company-wide operational initiatives and process improvements.
Supporting data-driven decisions:
Collect, organize, and maintain operational data including inventory accuracy, freight metrics, productivity, and workflow performance.
Reporting & dashboards:
Prepare operational summaries, reports, and KPI dashboards for leadership review.
Monitoring key metrics:
Track assigned KPIs and assist with branch follow-up to ensure accountability and consistency.
Improving processes:
Help document and update Standard Operating Procedures (SOPs) and identify workflow inefficiencies.
Project coordination:
Track timelines, action items, and deliverables related to operational projects.
Supporting transitions:
Assist with branch openings, consolidations, or operational transitions as needed.
Collaborating across teams:
Work closely with Corporate Operations & Logistics, Area Operations, Field Operations, and Branch Managers to ensure alignment.
Occasional travel:
Participate in periodic branch visits to observe workflow, support operational assessments, and assist with implementation efforts.
What You Bring to the Table:
- 1–3 years of experience in operations, logistics, distribution, or business support preferred
- Associate or bachelor’s degree in business, operations management, supply chain, or related field preferred
- Strong organizational skills and ability to manage multiple priorities
- Detail-oriented mindset with high accuracy in reporting and documentation
- Analytical ability — comfortable working with data and identifying trends
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, particularly Excel
- Professional demeanor and ability to communicate across all levels of the organization
- Willingness to travel periodically within our footprint (WV, OH, KY, IL, VA, NC, SC)
Electrical distribution or wholesale industry experience is a plus — but not required.
Why Join State Electric?
Founded in 1952, State Electric Supply Co. has built a reputation for operational excellence and long-term relationships. We operate across seven states and continue to grow through disciplined execution and strong leadership.
This role offers visibility across the organization and a unique opportunity to learn how a multi-state distribution business operates at scale.
If you enjoy solving problems, organizing complexity, and helping teams execute better — you’ll thrive here.
What We Offer:
We believe in rewarding strong performance and supporting long-term growth:
- Weekly pay & direct deposit
- 401(k) & Roth IRA with company match
- Profit sharing – because your work supports our success
- Health, dental, and vision insurance
- Tuition reimbursement & education support
- Paid time off holidays
- Career development & advancement opportunities
- Collaborative, family-owned environment
Ready to Support Operations at the Next Level?
Apply today at www.stateelectric.com/careers or send your resume to matt.jones@stateelectric.com
For questions, contact hr@stateelectric.com or (800) 624-3424.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.