What are the responsibilities and job description for the SUPERVISOR I position at State Compensation Insurance Fund?
This is a 24-month limited term position which may be extended, cancelled, or made permanent at any time.
If becoming permanent, the selected candidate must be eligible for a permanent appointment at the time of the LT appointment or at the time of the conversion.
Are you looking to lead a high impact team and support staff in delivering exceptional administrative service? If you’re a strong communicator who learns quickly, thrives in a fast paced environment, and enjoys empowering others, this Supervisor I opportunity within OneAdmin Planning & Operations could be the perfect fit for you!
OneAdmin Planning & Operations has an immediate opening for a limited term position as a OneAdmin Planning and Operations Manager at the Supervisor I level. This position is responsible for providing guidance and direction to the AskAdmin team within OneAdmin Planning and Operations. This is a high impact unit that performs the handling/processing all AskAdmin requests through a Case Management System (CMS), phone system, and general email inbox. In addition, the Supervisor I follows up on complex Ad-Hoc requests, provides training and resources to AskAdmin professionals, and ensures quality standards for the unit.
Desired characteristics of this position will include and are not limited to:
Direct experience in managing a team that deals with a high volume of calls, cases and/or email inquiries
Experience in triaging cases to multiple HR and Administrative groups and problem solving before escalating to Tier 2 teams.
Familiarity of existing OneAdmin Systems, including the OneAdmin Case Management System, OracleHR, and MyStateFundCareer
Build and maintain effective relationships between business units
Exceptional interpersonal and strong managerial ability
Ability to develop and engage individuals into a high-preforming team
Proficient in handling multiple priorities
Knowledge of State Fund policies and procedures
Desired Qualifications
Ability to analyze and evaluate requests submitted through a variety of channels
Experience in preparing written scripts, reports, and recommendations
Strong written and verbal communication skills
Ability to independently research through a variety of databases to provide feedback and determine the best solution
Strong background in Microsoft Excel, Word, and PowerPoint
Experience in preparing reports in Microsoft Excel
Ability to coordinate, facilitate and create/give presentations
Ability to work collaboratively across functions toward shared objectives
Ability to inspire and coach a high performing team
You will find additional information about the job in the Duty Statement.
The successful candidate must reside in California upon appointment.
Selected candidate(s) hired may be required to attend in-person Onboarding at our Vacaville office with expenses for attendance paid by State Fund.
You will find the Minimum Requirements in the Class Specification.
SUPERVISOR I
Job Application Package Checklist
Duty Statement
Job Code #:
JC-517542
Position #(s):
402-802-4800-XXX
Working Title:
OneAdmin Planning & Operations Manager
Classification:
SUPERVISOR I
$7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Telework
Job Type:
12 Month Limited Term - Full Time
State Fund is California’s largest provider of workers’ compensation insurance. Established in 1914 by the state legislature, we offer diverse and comprehensive products and services that provide a strong and stable option for employers and injured employees with fast, reliable claims service and medical and indemnity benefits.
Our culture centers on our purpose and values. We exist to provide fairly priced workers' compensation insurance, make workplaces safe, and restore injured workers. To fully represent California, we are committed to our employees by embracing and celebrating our diverse workforce and fostering inclusion to make the workplace a dynamic environment for all. We recognize and reward high performance, yet value a healthy work/life balance.
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.
To be considered, you must provide a fully completed STD 678 application, resume, and statement of qualifications. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.
Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process.
Salary : $86,064 - $106,920
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and phys...more
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and phys...more
At State Fund, we pride ourselves on fostering a supportive and inclusive culture where work life balance is not just a concept but a reality. Everyone can...more
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and phys...more
Job Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can e...more
