What are the responsibilities and job description for the Teller position at State Bank of Southern Utah?
Help People, Build Relationships, and Make a Difference Every Day
At State Bank of Southern Utah, we believe banking is about building relationships and supporting the communities we serve.
We're seeking a friendly, detail-oriented individual who enjoys helping others and delivering exceptional customer service. As a Teller, you'll be one of the first people customers meet, processing transactions accurately, identifying financial solutions, and creating positive experiences with every interaction. You'll also help protect customers and the bank by recognizing potential fraud and suspicious activity.
Whether you're beginning a banking career or expanding your financial services experience, this role offers valuable growth opportunities in a supportive team environment.
This position is Full-Time at 40 hrs/week, Monday-Friday 9am-6pm, rotating Saturdays.
What You'll Do
- Welcome customers and provide friendly, professional service
- Process deposits, withdrawals, loan payments, transfers, and other banking transactions accurately and efficiently
- Balance and maintain your cash drawer in accordance with bank policies
- Assist customers with account-related questions and everyday banking needs
- Identify customer needs and connect them with appropriate bank products and services
- Print replacement debit cards and assist with related services
- Resolve customer concerns and provide solutions whenever possible
- Communicate effectively with customers in person and over the phone
- Monitor for unusual transactions, potential fraud, scams, or suspicious activity and follow established reporting procedures
- Support branch operations and assist with additional duties as needed
What Makes You Successful
- You genuinely enjoy helping people
- You are dependable, organized, and accurate
- You pay close attention to details
- You can confidently handle cash and balance transactions
- You communicate professionally and courteously
- You recognize when something doesn't look right and exercise sound judgment
- You maintain confidentiality and follow established procedures
Our Core Values
At State Bank of Southern Utah, our culture is built around:
- Make a Difference
- Relationships Matter
- Love What We Do
- Live with Integrity
- Share Positivity
We look for team members who bring these values to life for customers, coworkers, and the communities we serve.
What You'll Gain
- A welcoming, team-oriented work environment
- Opportunities to build a long-term career in banking
- Ongoing training and professional development
- Meaningful work that helps customers achieve their financial goals
- The opportunity to serve and strengthen local communities
- A culture centered on service, integrity, positivity, and strong relationships
Qualifications
Required
- High school diploma or GED
- At least 18 years of age
- Six months of cash-handling experience
- Ability to pass a credit and background check
Preferred
- One or more years of cash-handling experience
- One or more years of customer-facing experience
- Previous banking experience
- Bilingual skills are a plus