What are the responsibilities and job description for the Business Development Officer position at State Bank of Southern Utah?
Based in either the Richfield or Gunnison branch, this role will serve customers in our areas covering Richfield, Gunnison, Circleville, Fillmore, and Delta. The BDO will be an expert in identifying needs-based solutions to assist business customers of the Bank in managing their business and cash flow cycle. Primarily responsible for learning, understanding, and implementing all the Bank’s non-lending products including Depository, Treasury Management, Online Banking and Merchant products. Collaborate with loan officers to enhance our core relationships with these customers. This position requires excellent communication and ability to collaborate well with others so that customer needs are met. Problem solving and finding solutions for our customers is an important aspect of this role.
At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates who find connection with our core values:
Make a Difference: We are actively engaged. We genuinely care. We are knowledgeable and find solutions.
Relationships Matter: We are committed to each other and our customers. We seek to understand, connect, and collaborate.
Live with Integrity: We are trusted to do the right thing. We take responsibility for our individual roles and actions.
Love What We Do: We are passionate and show up with enthusiasm. We are driven and continually look to improve.
Share Positivity: We lift each other. We interact with a positive and optimistic attitude.
Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!
Essential Duties And Responsibilities
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Will work closely with Bank Lending Officers and Branch Operations Managers to identify, present, and implement all non-lending solutions that a business client might need.
- Provides maintenance and implementation support for cash management products and services. Serves as the contact for businesses throughout the entire cash flow cycle, providing “hands-on” assistance as needed.
- Makes retention and business calls on existing and potential new clients. Bring in new business customers to the bank. Solicits referrals from existing customers.
- Arranges meetings between clients or prospective clients and appropriate bank representatives
- Reviews Bank CRM tools and solicits referrals from employees to identify customer cross-sell opportunities of non-lending products
- As needed, attends various civic and community functions to enhance the Bank image
- Collaborate with all areas of the bank (lending, operations, branches, IT, Cards, Training etc.) to assist in product and service development to ensure customer satisfaction. Recommends upgrades, elimination of or development of products and services when necessary.
- Provides training in depository, non-lending related products, as needed to loan officers, operations, branches and customers alike. May share responsibility for web-site content in non-lending products and works with marketing team to develop campaigns around this product set.
- Create and present proposals for our existing and new customers.
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s degree in business related field. Preferably with an emphasis in business, finance, accounting, or marketing.
- A combination of banking experience and education will be considered and may fulfill the education requirement.
- Communication, sales and public relations skills
- Must pass a credit & background check
Preferred Qualifications
- Three plus years’ work experience in sales and business banking
- Sales and marketing experience
- Additional classroom training in sales, marketing and communications
- Excellent business development and b2b sales/service ability
- Ability to make both one on one and group presentations
- Strong interpersonal, verbal and written communication skills
Skills
- Thorough knowledge and understanding of all bank products and services
- Knowledge and understanding of the operational challenges and functions of for-profit, closely held businesses
- Ability to communicate effectively in person, over the phone and online
- Self-motivated, hardworking, and organized. Able to set priorities and get things done in a timely manner
- Eager to greet co-workers and the public in a prompt, polite and friendly manner
- Demonstrates honesty and integrity
- Ability to work effectively in a team environment
- Demonstrated collaboration skills with the ability to quickly build relationship/partnerships
- Demonstrated ability to manage several simultaneous activities, demonstrate a sense of urgency and ownership to meet deadlines
- Research and problem solving
- Customer Service and relationship focus
Full-time employees will be eligible to participate in the following benefits and programs:
- Medical Insurance & HSA
- Dental & Vision Insurance
- Basic Life, AD&D and Long-term disability insurance
- Supplemental life and AD&D options available
- 401K with employer match
- Annual Incentive Program
- Paid Time Off (PTO) accrual every pay period
- Up to 12 paid holidays per year
- Childcare reimbursement program
- Employee recognition program
- Monthly wellness activities