What are the responsibilities and job description for the Healthcare Phone Operator position at StatCare Pulmonary?
Overview:
We are seeking a skilled Phone Operator to join our team. The ideal candidate should have experience in front desk operations and possess excellent communication skills. If you are detail-oriented and enjoy clerical tasks, we would love to hear from you.
PERFORMANCE REQUIREMENTS
1. Skills in data entry and EMR programs
2. Gather patient demographic and person information
3. Distribute medical charts to the appropriate departments
4. Maintain quality and accurate records
5. Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner
6. Make sure all medical records are protected and kept confidential
7. Completes clerical duties including answering phone and responding to emails
8. Knowledge of medical terminology
9. Knowledge of basic spelling, grammar, and punctuation to process patient information
10. Ability to work effectively with physicians, patients, staff and the public
11. Ability to establish priorities and coordinate work activities
12. Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct.
EDUCATION
High School Diploma or GED required.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- We are a nicotine free company, will this be a problem?
Work Location: In person
Salary : $16 - $18