What are the responsibilities and job description for the Housing Case Manager position at Start Today Hennepin?
Housing Case Manager
Location: Minneapolis, Hybrid Tuesday & Thursday
Salary: $52,500 – $55,000 annually
Job Type: Full-time
About the Role:
We are seeking a Housing Case Manager to support individuals in the Supportive Housing program by providing case management, advocacy, and resource navigation. This role is ideal for a dedicated professional passionate about housing stability, harm reduction, and client-centered care.
We operate under a Housing First model, which prioritizes immediate access to stable housing without preconditions, followed by individualized supportive services. This approach is grounded in the belief that housing is a basic human right and serves as the foundation for long-term stability.
As a key team member, you will assist clients with housing applications, goal setting, crisis intervention, and long-term stability planning.
Key Responsibilities:
✅ Client Support & Case Management
- Maintain a caseload of 30 clients, meeting weekly to assess needs and support progress toward personal goals.
- Assist clients in accessing mental health, chemical health, medical, and other community resources; wrap around services.
- Develop, implement, and monitor individualized goal plans focused on stability and self-sufficiency.
- Document client progress accurately, including case notes, goal plans, and service coordination.
- Use harm reduction and crisis prevention strategies to keep clients housed.
✅ Housing & Community Engagement
- Collaborate with the Housing Coordinator to guide clients through the housing application process.
- Conduct weekly home visits to ensure apartments are maintained and address any concerns.
- Build positive relationships between landlords, property managers, and clients to support long-term housing retention.
- Organize and lead social and recreational activities that foster community engagement.
✅ Team Collaboration & Professional Development
- Work as part of a team to develop and implement resident programs.
- Attend agency meetings, trainings, and collaborative partner meetings to stay informed on best practices.
- Align with the mission and objectives of Start Today Hennepin.
What We’re Looking For:
✔ Experience: At least 1 year of direct service working with individuals experiencing homelessness, mental health challenges, or chemical health issues.
✔ Education: A bachelor’s degree in social work or a related field is preferred. Relevant work experience may be considered in place of some education.
✔ Skills: Strong verbal and written communication, ability to work independently and collaboratively, and knowledge of supportive housing resources.
✔ Technology: Proficiency in Microsoft Word, Outlook, and basic office technology (printer, copier, scanner, fax).
✔ Transportation: A valid driver’s license, proof of insurance, and reliable vehicle are required.
Work Environment & Physical Demands:
- This role requires flexibility to work in both office settings and in the field, including frequent travel to client homes.
- Must be able to climb stairs, sit, drive, and occasionally lift up to 15-30 lbs.
Pay: $52,500.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Minneapolis, MN 55418
Salary : $52,500 - $55,000