Client Account Representative

About Us

Start Club Corp partners with organizations to develop strategic marketing initiatives that strengthen brands, engage audiences, and support sustainable growth.

Job Summary

We are seeking a customer-focused Client Account Representative to build strong client relationships and provide outstanding account support. This role is ideal for individuals who enjoy helping customers, maintaining professional relationships, and contributing to a positive customer experience.

Responsibilities

• Build and maintain positive relationships with clients.
• Assist clients with account-related questions and service requests.
• Provide accurate information about products and services.
• Understand client needs and recommend appropriate solutions.
• Resolve routine client concerns in a professional and timely manner.
• Support client satisfaction and account retention initiatives.
• Collaborate with team members to achieve service objectives.
• Follow company policies and customer service standards.
• Participate in ongoing training and professional development.
  
  
  

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.