What are the responsibilities and job description for the Cashier/Customer Service Representative position at Stars cafe and bagel?
Job Overview
Join our dynamic team as a Cashier/Customer Service Representative and become the friendly face of our retail environment! In this energetic role, you’ll handle retail sales transactions with precision, provide exceptional customer service, and assist shoppers with product knowledge and demos. Your enthusiasm and communication skills will help create a welcoming atmosphere, ensuring every customer leaves satisfied and eager to return. Whether managing cash handling duties or supporting merchandising efforts, your proactive approach will drive sales and enhance the overall shopping experience.
Duties
- Greet customers warmly, providing outstanding service and assistance throughout their shopping journey
- Operate POS (Point of Sale) systems accurately for retail transactions, including cash handling and credit card processing
- Conduct product demos to educate customers about features and benefits, encouraging upselling opportunities
- Maintain organized merchandising displays and stock shelves to ensure an inviting store environment
- Assist with stocking, inventory management, and ensuring products are available for customers
- Handle retail sales transactions efficiently while maintaining excellent phone etiquette when assisting customers over the phone
- Support team members with supervising experience by helping train new staff or guiding less experienced associates
Requirements
- Previous retail sales experience, preferably in grocery stores or similar environments
- Proficiency with POS systems, cash handling, and basic math skills for accurate transactions
- Strong communication skills with the ability to engage customers effectively in multiple languages (bilingual skills are a plus)
- Experience with merchandising, stocking, and retail math to manage inventory levels accurately
- Demonstrated customer service skills with a friendly, professional attitude
- Knowledge of grocery store operations or retail sales transactions is highly desirable
- Ability to perform cashiering duties confidently while maintaining high standards of phone etiquette and professionalism
Join us to be part of a lively team dedicated to delivering top-notch service while building your career in retail!
Work Location: In person