What are the responsibilities and job description for the Office Assistant position at Stars Behavioral Health Group?
Partner with us in making a positive change!
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title
Office Assistant
Division/Program
Star View Community Services
Starting Compensation
19.50 - 21.50 USD Per Hour
Working Location:
Los Angeles, CA
Working Hours/Shift
Mon - Fri: 8 AM - 5 PM
Why Join Our Team?
What You Bring To SBHG
How You Will Make a Difference
Under the direction of the Center Director, the Office Assistant is responsible for specific aspects of medical record handling and overall office clerical tasks for Star View Community Services (SVCS). Essential duties of the position are to scan into the Electronic Medical Record all required forms submitted as part of the Private Health Information that establish the permanent records for all clients; assure that all elements of the scanned documents are complete and accurately filled out before scanned, and in keeping with agency policy and DMH requirements; coordinate and communicate with the QA department and Center Coordinators to ensure that the Packet process is conducted in an appropriate and timely way; coordinate with supervisors and clinicians to ensure identified and required corrections are completed in a timely manner prior to scanning; document and log all requests for deletions of scanned documents as needed; provide training on the scanning process for backup staff as needed; safeguard all PHI records that require storing and availability of access for relevant client information, whether current or historical, or for auditing purposes; provide legally authorized copies of Private Health Information as required. This position may also be responsible for data entry as it relates to Outcome Measures and Collateral Client information, etc. Tasks may include serving as the Packet Tracking Assistant (PTA) to assigned teams. This position may also act as Receptionist and performs a wide variety of administrative and clerical tasks including data entry of client information, handling busy phones, greeting & assisting guests, clerical assistance to physicians with clients, and assisting with clerical intake functions. Duties include general office functions such as mail, posting information, arranging food for in-services or meetings, scheduling meeting rooms, keeping the lobby presentable to the public, managing visiting workmen, keeping fax machines and copy machines in order, and forwarding important information via intercompany mail. Assisting Center Assistants/MSDs and Center Coordinators as needed, including researching data errors and Medi-Cal eligibility determination. Coordinates with the I.T. department in management of fax and copy machines.
Division/Program Overview
For Additional Information
Jerevilla@starsinc.com
In accordance with California law, the grade for this position is 17.71 - 24.79. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title
Office Assistant
Division/Program
Star View Community Services
Starting Compensation
19.50 - 21.50 USD Per Hour
Working Location:
Los Angeles, CA
Working Hours/Shift
Mon - Fri: 8 AM - 5 PM
Why Join Our Team?
- Competitive Compensation: Offering a salary that matches your skills and experience.
- Generous Time Off: Enjoy ample vacation and holiday pay.
- Comprehensive Benefits Package:
- Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
- Professional Growth Opportunities:
- On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
What You Bring To SBHG
- SPANISH REQUIRED
- High school graduate or equivalent. Associate degree in office management or other related field of study, preferred.
- One year of general office experience required. Computer proficiency is required.
- Valid California Driver License.
- Medical Terminology Certification preferred but not required.
How You Will Make a Difference
Under the direction of the Center Director, the Office Assistant is responsible for specific aspects of medical record handling and overall office clerical tasks for Star View Community Services (SVCS). Essential duties of the position are to scan into the Electronic Medical Record all required forms submitted as part of the Private Health Information that establish the permanent records for all clients; assure that all elements of the scanned documents are complete and accurately filled out before scanned, and in keeping with agency policy and DMH requirements; coordinate and communicate with the QA department and Center Coordinators to ensure that the Packet process is conducted in an appropriate and timely way; coordinate with supervisors and clinicians to ensure identified and required corrections are completed in a timely manner prior to scanning; document and log all requests for deletions of scanned documents as needed; provide training on the scanning process for backup staff as needed; safeguard all PHI records that require storing and availability of access for relevant client information, whether current or historical, or for auditing purposes; provide legally authorized copies of Private Health Information as required. This position may also be responsible for data entry as it relates to Outcome Measures and Collateral Client information, etc. Tasks may include serving as the Packet Tracking Assistant (PTA) to assigned teams. This position may also act as Receptionist and performs a wide variety of administrative and clerical tasks including data entry of client information, handling busy phones, greeting & assisting guests, clerical assistance to physicians with clients, and assisting with clerical intake functions. Duties include general office functions such as mail, posting information, arranging food for in-services or meetings, scheduling meeting rooms, keeping the lobby presentable to the public, managing visiting workmen, keeping fax machines and copy machines in order, and forwarding important information via intercompany mail. Assisting Center Assistants/MSDs and Center Coordinators as needed, including researching data errors and Medi-Cal eligibility determination. Coordinates with the I.T. department in management of fax and copy machines.
Division/Program Overview
- Community Based programs.
- Provides programs for children, adolescents, and transitional age youth (TAY) with Mental Health services.
- An experienced staff of psychiatrists, psychologists, social workers, mental health therapist / Clinician, parent partners, and other counselors
- Provide case management, mental health care, and a range of support services in schools, homes or other community settings.
- Partner with family members, school administrators and faculty, county social workers, case managers, probation officers, and other agencies.
- Utilize Evidence Based Practice (EBP) to ensure clients make positive changes in their life.
For Additional Information
Jerevilla@starsinc.com
In accordance with California law, the grade for this position is 17.71 - 24.79. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.
