What are the responsibilities and job description for the Clerk position at Stars Behavioral Health Group?
JOB SUMMARY: This position provides a wide variety of administrative and clerical tasks in support of all Capital Star programs, including the Quality Assurance/Total Quality Management (QA/TQM) system functions.
MINIMUM QUALIFICATIONS
Education
High school graduate or equivalent required.
Experience
Two (2) years general office experience required.
License or Certification
None.
PHYSICAL REQUIREMENTS
Ability to sit most of the working day.
Ability to lift up to 25 pounds.
Ability to physically perform ProACT.
POTENTIAL JOB HAZARDS
Potential for eye and wrist strain from computer screen and minor lacerations from paper cuts.
Repetitive movements – writing and typing.
Interaction with potentially assaultive youth.
DUTIES AND RESPONSIBIL IT IES
Essential Duties
Performs general clerical tasks for all agency programs.
Enters client information, reviews documents for completion/errors, and scans into Electronic Medical Records program.
Enters program generated outcome data into various systems and workbooks for aggregation and tracking purposes.
Manages completion of documents and maintains system to ensure completion of required documents.
Manages petty cash and gas and store credit cards, including distribution and reconciliation.
Supports Flex Funds tracking.
Answers and responds to or direct all incoming telephone calls.
Greets and welcomes guests. Directs staff and guests to appropriate persons/places as needed.
Provides administrative support to Psychiatrists, including scheduling of appointments.
Orders and maintains office supplies.
Supports the implementation of QA systems .
Prepares, distributes, and tracks Client/Family Satisfaction Surveys.