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GENERAL MANAGER

Stars and Strikes
GA Full Time
POSTED ON 5/4/2025
AVAILABLE BEFORE 6/3/2025

General Manager

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.

At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.

What we're looking for :

  • Two or more years of experience in general management
  • Experience in a high-volume environment
  • Experience in Hospitality and / or Food & Beverage is a plus
  • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays
  • Previous experience with an ability to manage costs including labor costs

Essential Duties :

  • Oversee day-to-day operations
  • Developing location-based goals and initiatives to support business strategy and achieve corporate goals.
  • Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.
  • Evaluate and improve operations and financial performance
  • Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes
  • Training and managing department managers to ensure product and guest service standards are met throughout the location
  • Work closely with department managers and corporate staff to implement revenue-driving initiatives including :

    • League sales and development

  • Seasonal promotions
  • Restaurant promotion
  • Leading a salaried management team of 8-10
  • Overseeing a team of 120-150 hourly team members to exceed guests' expectations

    • Why join our team?

  • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
  • We are a family-owned business and consider our team members part of our family
  • We encourage team members to continue their training by providing online resources
  • We provide opportunities for all team members to give back to the community
  • We encourage team members to have fun while they work
  • We work together as a team and succeed as a team

    • Perks we offer :

  • Health & 401k Benefits
  • Bonuses
  • Paid-Time Off
  • Profit-Sharing
  • Free bowling, laser tag & gameplay!

    • Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.

    Stars and Strikes is an Equal Opportunity Employer.

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