What are the responsibilities and job description for the Receptionist position at Starry Ballroom?
Position: Dance Studio Receptionist
About Starry Ballroom
Starry Ballroom is a premier dance studio in Manhasset, NY, dedicated to providing exceptional dance instruction and a welcoming environment for our clients. We offer a variety of private and group classes, and we host special events and parties. We are looking for a highly organized and detail-oriented individual to join our team and help ensure the smooth daily operations of our studio.
Position Summary
The Studio Operations & Administrative Assistant is a dynamic, hands-on role responsible for the day-to-day business operations of the studio. This position requires a proactive individual who can manage a variety of tasks, including opening and closing the studio, handling administrative duties, and ensuring our space is clean and inviting for all clients and instructors.
The ability to work in English and Mandarin Chinese is a key requirement for this role
Key Responsibilities
Daily Studio Operations:
- Arrive early to open the studio, adjusting temperature, turning on lights, and setting up all necessary equipment (projector, sound system).
- Prepare the studio space for clients and instructors, including arranging refreshments and ensuring all areas are clean and well-maintained.
- Manage end-of-day tasks, including cleaning common areas and bathrooms, turning off all electronics, and securely locking the studio.
- Perform weekly maintenance tasks such as mopping, vacuuming, and cleaning surfaces to ensure a high standard of cleanliness
Administrative & Client Services:
- Serve as the primary point of contact for clients and instructors
- Coordinate class schedules using Wechat, iMessage, and OpenPhone, confirming availability and updating the studio calendar on iCalendar and Wix.
- Accurately track and document client class sessions, payments (cash, check, and card), and parking lot rentals using Excel and the Wix platform
- Manage client subscriptions and resolve any discrepancies in class counts
- Document all studio revenue and prepare a monthly financial summary for management.
Event & Party Support:
- Assist with the setup and cleanup of studio parties and events, including arranging food and beverages.
- Create promotional graphics for events using Canva and manage communications with clients and instructors regarding attendance.
- Capture short videos during events to showcase the studio's vibrant atmosphere for marketing purposes
Qualifications
- Proven experience in an administrative, operations, or customer service role
- Strong organizational skills and exceptional attention to detail
- Proficiency with Microsoft Excel and a willingness to learn new platforms (e.g., Wix, iCalendar, Wechat)
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks effectively
- A proactive attitude and a willingness to perform a wide range of duties to support the team.
Schedule This is a [Full-Time/Part-Time] position with a regular schedule that requires punctuality and flexibility to support studio hours, including some evenings and weekends
Salary Pay will be based on experience and ability
Contact Please send your resume to StarryBallroom@gmail.com or text message to Zee at 419-819-9152. We look forward to receiving your application!
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Manhasset, NY 11030 (Required)
Ability to Relocate:
- Manhasset, NY 11030: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $21