Management Support Specialist - Logistics

Position Summary:
The Management Support Specialist holds a critical role in day-to-day operations, focusing on interpreting, analyzing, and transforming raw data into valuable statistics and information using diverse approaches and business intelligence tools. Additionally, as part of your responsibilities, you will actively contribute to the creation of presentation materials and handle administrative tasks. This support directly assists the planning manager in the assigned manufacturing areas, providing essential insights and facilitating efficient operations.

Responsibilities:

• Organize diverse sets of man, machine, process, quality, and maintenance data to identify trends, formulate hypotheses, and contribute to the design of prediction models
• Collaborate on the creation and distribution of daily, weekly, and monthly department reports, covering safety, quality, production, and other key performance indicators (KPIs)
• Maintain an inter-departmental schedule for meetings, training, time-offs, and team-building activities as assigned
• Serve as a communication bridge between the shop floor and support functions, fostering continual improvement in communication channels and data quality
• Facilitate tasks such as writing, scheduling, and inspecting employee training, cost improvement proposals, and promotional pitches for departmental work culture enhancement
• Execute real-time data synthesis using various analytical tools and handle the ordering of department consumable materials while managing accounting processes in collaboration with the finance department
• Ensure compliance with the requirements of the quality management system and relevant regulations
• Duties may be modified at any time to meet business needs

Qualifications:

Qualifications:

Basic:

• Minimum Age: 18 years old
• Associate Degree or equivalent from a two-year college or technical school
• Must be authorized to work in the United States
• This role may require travel, with reasonable prior notice (domestic and/or international).
• Ability to work overtime, weekends, or holidays as required
• 3 years of proven expertise in data analytics
• Track record of achieving results on Key Performance Indicators (KPIs)
• Demonstrated technical problem-solving proficiency
• Robust understanding of systems and procedures related to production control, supply chain, or material handling
• Significant experience in the high-volume manufacturing industry
• Bilingual (English/Korean)

Preferred:

• Bachelor’s Degree in a technical field
• Proven proficiency in continuous improvement systems and hands-on experience in lean manufacturing methodologies
• Certifications/proven skills in Excel, VBA, Python, Power BI, Tableau, or other data tools
• Program Management Experience
• Lean Six Sigma – Greenbelt Certificate
• Exceptional organizational, written, and oral communication skills
• Outstanding interpersonal skills, adept at engaging with individuals at all organizational levels
• Proficient in establishing impactful cross-functional relationships internally and externally
• Comprehensive proficiency in Microsoft Office

Working Conditions:

• Ability to sit, walk and stand for extended periods of time, with or without reasonable accommodation
• Ability to operate basic office equipment
• Ability to work in front of a computer for extended periods of time, with or without reasonable accommodation
• Ability to wear appropriate PPE as deemed essential for the job function
• Ability to work around the potential exposure to dust and chemicals
• Ability to lift up to 30 pounds