What are the responsibilities and job description for the Operations Coordinator / Operations Specialist (Import + Export) position at Starlux Logistics North America?
Company Description
Starlux Logistics North America is a global operator specializing in the transportation of bulk liquid chemicals through ISO Tank SOC logistics. The company is committed to providing safe, efficient, and reliable solutions for chemical transportation across the world. With a focus on maintaining industry standards, Starlux has built a reputation for innovation, quality, and exceptional customer service. Operating at a global scale, the organization ensures seamless coordination and support for clients requiring specialized logistics solutions.
Role Description
Full-time role with hybrid work opportunity coordinating import/export operations for bulk liquid chemicals. Responsibilities include managing equipment and vendor movements, preparing and maintaining compliance documentation, supporting customer execution, and ensuring smooth day-to-day logistics workflows. This role works closely with clients, partners, and internal teams and is ideal for a hands-on, entrepreneurial professional who thrives in a fast-paced environment.
Key Responsibilities
- Coordinate daily operational activities related to equipment positioning, trucking, and depot movements
- Manage and track domestic repositioning of SOC ISO tank containers
- Communicate with ports, depots, vendors, and internal teams to ensure timely execution
- Monitor vendor performance, rates, and service levels; escalate issues as needed
- Generate customer invoices and support accurate, timely billing
- Support cost control by reviewing vendor invoices and validating charges (detention, storage, heating, lifts, etc.)
- Maintain accurate operational data and documentation in internal systems
- Coordinate between operations, sales, and vendors to ensure smooth execution
- Support reporting related to equipment movement, costs, and operational performance
- Assist team members as needed and demonstrate willingness to cross-train
Qualifications
- Minimum 2 years of experience in operations, logistics, chemical, supply chain, or a related field
- Bachelor’s degree in Business, Economics, Maritime, Accounting, or a related field preferred; 3 years of relevant work experience may be considered in lieu of a degree
- Preferred knowledge of the chemical industry, particularly SOC ISO tank containers
- Familiarity with Hazmat regulations (IMDG / DOT) preferred; active Hazmat certification a plus
- Strong organizational, communication, and problem-solving skills
- Proficiency in Microsoft Office (Excel, Teams, Outlook); operational systems or ERP experience a plus
- Ability to manage multiple priorities in a fast-paced environment
- Entrepreneurial mindset with the ability to take initiative and adapt in a startup-style, fast growing setting
What We Offer
- Competitive salary
- Company-provided laptop and cell phone
- PTO (Paid Time Off) plus company paid holidays
- Health benefits and 401(k) contribution
- Hybrid work schedule considered after training period
- Opportunity to grow with a developing company and take on increased responsibility