About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

ON SITE - Rocky Hill, CT

Seeking a Coding Manager to lead the employees of the Coding Department in working towards a continuous quality improvement environment. Coordinating all operations and activities in the Coding Department to assist in maintaining efficient and accurate flow of charges for daily claim submission. The overall goal will be to ensure appropriate Key Performance Indicators are met while fostering a collaborative work environment. The key to the success of the Manager will be their ability to lead and mentor their staff to success. These activities are performed in accordance with all existing regulatory, state and company standards, policies and procedures. Duties may vary throughout the month as deadlines approach and workflows require re-prioritization. The ability to meet goals at or in advance of established time-frames is expected. Must demonstrate an advanced level of human resource management, coding knowledge, a solid understanding of carrier guidelines and proven research skills.

Written and verbal communication skills are essential. The Manager will ensure that all policies and procedures for the Coding and Coding Support Specialists are documented and readily available for the staff. They will coach and mentor the employees. This position serves as a role model for team members and must demonstrate a high level of professionalism at all times.

Key Accountabilities

• Performs all manner of human resource management from hiring, training, to coaching of direct reports
• Provides leadership to direct reports by assisting them in understanding correct workflow processes and procedures
• Ensures a documented workflow guide for all tasks worked in the department as well as guides to better understand areas outside of the department
• Provides one-on-one mentoring with all direct employees to foster an open and continuous line of communication, motivation as well as providing feedback and follow-up to ensure knowledge of topics necessary for the department
• Ensure direct reports have the ability and means to obtain self-education either through materials provided or webinars viewed, allows direct reports time and energy to devote to furthering themselves in their role
• Maintains a productive and healthy work environment, ensuring an upbeat and positive morale for the staff
• Supervises Coding Specialists and Coding Support Representatives by scheduling and assigning work, resolving problems, enforcing policies, coaching, and providing input to performance evaluations.
• Continually strives to improve quality and productivity by identifying improvement opportunities and recommending and implementing changes.
• Use resources effectively and efficiently to achieve the goals, objectives and deadlines within the Department.
• Ensures compliance with CMS regulations and meets/exceeds industry standards of coding.
• Has a working knowledge of all Starling specialties and is able to provide back-up to staff as needed.
• Maintains strict confidentiality.
• Adheres to OSHA regulations.
• Performs other duties as requested.

Relationships

• Reports to Associate Director of Revenue Cycle
• Establishes and maintains effective working relationships with providers, staff, peer group, corporate administration, vendors, EHR and other internal departments.
• Supervises staff as directed; reviews and approves PTO requests and provides input to Director for selection of Coding Specialist candidates as well as annual performance evaluations.

Qualifications

• Preferred Certified Professional Coder as designated by the American Academy of Professional Coders.
• Experience in CPT, ICD-10 and HCPCS coding, with a history of increasing responsibilities.
• Good computer skills, including Microsoft Word and Excel, and good math skills.
• Excellent writing and keyboarding skills.

• Advanced interpersonal skills and the ability to work effectively with all levels of staff and physicians.
• Capable of team building, able to work in a team and to share responsibilities and duties; to work effectively and professionally under pressure and within established timelines.
• Ability to set priorities, be organized and be a self-starter.

Working Conditions, Physical Requirements

• Incumbent may be required to work at any facility based on operation need, and schedule may vary.
• Potential travel to various practice locations will require ability to drive, valid driver’s license and use of own reliable transportation.
• Physical activity will include walking, standing, and sitting.
• Physical demands may also include lifting and carrying equipment up to 30 lbs.
• Other physical requirements include speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes; vision adequate to read correspondence, computer screen, forms, etc.; and good manual dexterity.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an exempt position with salary range of $75,000 - $85,000

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About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.